I am sure that all my my Dr's receptionist have gone through SAS training . They manage to do do almost anything to get out of give me an appointment with the doctor of my choice somewhere near the time of my choice . " is it urgent " very " (well i do have man flu .) The only appointment i can make is three days hence , ok book me in . No you have to call on the day . At 08.00 on the dot I call, "no appointments for today all booked up I am afraid. " Whys that then its only 08.02 , " well it's all the people who have pre booked taken up the clinic for the day ...Ok book me in for tomorrow I should be able to last that long . No we don't take pre bookings ... and so it goes on . Went for a flu jab , being under 65 i got the third degree from the receptionist as to what's wrong wrong with me that i am entitled to free jabs . " check my records dear you will see that i have been getting them for the past 8 years . " we cant do that as we are not qualified to look at your personal medical records, it s for your own personal confidentiality you know . , so what's wrong with you then ? " I would like to tell you but i don't think that you are qualified to understand all the doctor type words I might have to use , plus now we have started this conversation everyone in the surgery is listening to us to find out what's wrong with me , privacy shattered. " mind you i have only lived in the village for 10 years so they still think that I am one of that there London people.