windows 7 Home Premium error

#1
Hi all,

help urgently required, when trying to install new programmes i.e.skype, anti-virus etc, I get the following error:

setup wa sunable to create the directory
"c\Users\Sean\AppData\Local\Temp\is-9BVTB.tmp
Error 5: Access id denied

Now,

My account is the Administrator Account, and has full permissions, hs anyone else had this and how do you fix it? I tried Windows supportbut they are going to charge me for technical help, and Acer, well, acer I can't get hold of.

Please help, my AV trial has expired and I need to install AV etc ASAP.

Cheers ears
 
#3
ditto here..from the last update ,, it seems to pick the main sites out cept home page and not let you load them down..i can no longer save music on youtube for inst
 
#5
does that not wipe out everything on the hard drive ?
 
#6
paleblue_1 said:
Hi all,

help urgently required, when trying to install new programmes i.e.skype, anti-virus etc, I get the following error:

setup wa sunable to create the directory
"c\Users\Sean\AppData\Local\Temp\is-9BVTB.tmp
Error 5: Access id denied

Now,

My account is the Administrator Account, and has full permissions, hs anyone else had this and how do you fix it? I tried Windows supportbut they are going to charge me for technical help, and Acer, well, acer I can't get hold of.

Please help, my AV trial has expired and I need to install AV etc ASAP.

Cheers ears
Which antivirus are you trying to install?

You might like to try one of these first: http://www.raymond.cc/blog/archives...-compared-in-search-for-the-best-rescue-disk/

msr
 
#8
paleblue_1 said:
My account is the Administrator Account, and has full permissions, hs anyone else had this and how do you fix it? I tried Windows supportbut they are going to charge me for technical help, and Acer, well, acer I can't get hold of.
This is still a permissions issue. Have you specifically enabled the Admin account in Win 7 and logged-in as such? By default the Admin account is disabled.

Have you tried installing directing from Sean's user account?
 
#9
make sure said folder isn't read only, also check if the folder has a little padlock symbol on it, you might not have permission [despite being administrator account] to access it in which case go into the properties and check in the security tab
 
#10
I too have just purchased an ACER Aspire 5532 with Windows 7 Home Premium pre-installed and I am having a number of difficulties with it beyond my capacity to adequately address.

I store a great deal of files which once downloaded, are locked into place and cannot be moved around within the file folder. Unlike Windows Vista, there is no way in which they can be unlocked and moved.

Another difficulty I am having with it is actually typing this message. The window appears with a yellow border and the text disappears at the bottom and can only be viewed by moving the mouse to the sidebar. Once the mouse is removed, the text again disappears.

Ayone else having similar problems with Windows 7?
 
#11
Bought that very operating system today.

We all make mistakes I s'pose.

Disable Windows Defender, which remains on even when you load ZoneAlarm Extreme Security - or any other decent security. Took me all day to sort it - there is no easy way to disable Defender (can't have two systems going at once)

Go here and scoll through it following instructions written in plain English. A lot easier to understand than Microsoftspeak.

PHP:
http://www.simplehelp.net/2009/03/11/how-to-disable-windows-defender-in-windows-7/
 
#13
MadMorgan said:
Disable Windows Defender, which remains on even when you load ZoneAlarm Extreme Security [/php]
Or you could just use Microsoft Security Essentials for free...
 
#14
Iolis said:
I too have just purchased an ACER Aspire 5532 with Windows 7 Home Premium pre-installed and I am having a number of difficulties with it beyond my capacity to adequately address.
Have you run Windows Update and applied all the patches? This sounds like a video driver issue to me.

msr
 
#15
Iolis said:
Another difficulty I am having with it is actually typing this message. The window appears with a yellow border and the text disappears at the bottom and can only be viewed by moving the mouse to the sidebar. Once the mouse is removed, the text again disappears.
Ayone else having similar problems with Windows 7?
That fault is with IE8 not W7, it's on the screen I'm typing on now with XP Pro, doesn't happen on Firefox.

I like W7, was thinking of going Mac, but will stick with W7, vast improvement over XP and Vista (not difficult), and new MS Office.
 
#16
Ditto, had to disable windows defender took bloody ages, now i am having what i think might be software problems ? cursor has a mind of it's own, tried holding FN and F3 to disable and re enable touchpad but wont have it the cursor goes where and when it wants to.
This is the 2nd MSI in a month with software prob,s the first one would not accept english keyboard as default. Tring to get help from MSI or Microsoft is impossible, bollock* going back to my clapped out Dell on XP :?
edited to add: cheers leveller, i have the same prob with IE8, so do you bin ie8??
 
#17
revmodes said:
Ditto, had to disable windows defender took bloody ages, now i am having what i think might be software problems ? cursor has a mind of it's own, tried holding FN and F3 to disable and re enable touchpad but wont have it the cursor goes where and when it wants to.
This is the 2nd MSI in a month with software prob,s the first one would not accept english keyboard as default. Tring to get help from MSI or Microsoft is impossible, bollock* going back to my clapped out Dell on XP :?
Check your PMs
 
#18
paleblue_1 said:
I cant wipe the hard drive as I only have the recouvery disc with the laptop.
The Acer recovery disk set will return the hard drive to the exact state it was in on the day you opened the box for the first time.

Need to have a backup of all yr data before you go down that route.

And then be ready for system updates etc. before you can begin personalising the machine to how you want it, and installing yr own software
 
#19
msr said:
Iolis said:
I too have just purchased an ACER Aspire 5532 with Windows 7 Home Premium pre-installed and I am having a number of difficulties with it beyond my capacity to adequately address.
Have you run Windows Update and applied all the patches? This sounds like a video driver issue to me.

msr
I have downloaded all of the Windows updates. The problem remains. As I type this, the box remains with its yellow border and the subject box above it reads: "windows 7 Home Premium error'.

I am at a complete loss on this one!
 
#20
leveller said:
Iolis said:
Another difficulty I am having with it is actually typing this message. The window appears with a yellow border and the text disappears at the bottom and can only be viewed by moving the mouse to the sidebar. Once the mouse is removed, the text again disappears.
Ayone else having similar problems with Windows 7?
That fault is with IE8 not W7, it's on the screen I'm typing on now with XP Pro, doesn't happen on Firefox.

I like W7, was thinking of going Mac, but will stick with W7, vast improvement over XP and Vista (not difficult), and new MS Office.
I too like W7, it is easy to use. I took your advice and downloaded Firefox, restarted the computer and the result - no change!
 

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