WHY DOES REGULAR RECRUITMENT TAKE SO LONG THESE DAYS

#1
My Son has been going through the recruitment process for some months now, he has had his initial interview at the careers office and has returned all the required documentation including medical information provided by his GP. He is getting increasingly frustrated with the time it is taking for the so called recruiters to review. He contacted the recruiting personnel on several occasions to ask the status of his application and all he keeps getting is that there has been a backlog and his is still awaiting review. This is becoming very frustrating for him as he is keen to join up and start his training, I fear if there is not some breakthrough soon he will end up giving up on his life long dream to become a member of the British Army..
Can anybody please advise???
 

Auld-Yin

ADC
Kit Reviewer
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#2
My Son has been going through the recruitment process for some months now, he has had his initial interview at the careers office and has returned all the required documentation including medical information provided by his GP. He is getting increasingly frustrated with the time it is taking for the so called recruiters to review. He contacted the recruiting personnel on several occasions to ask the status of his application and all he keeps getting is that there has been a backlog and his is still awaiting review. This is becoming very frustrating for him as he is keen to join up and start his training, I fear if there is not some breakthrough soon he will end up giving up on his life long dream to become a member of the British Army..
Can anybody please advise???
Write to your MP. There seem to be major recruiting issues and really the only way to get a sensible answer is to write to your MP.
 
#3
It was similar for my lad 10 years ago following positive interviews at the now defunct Stirling recruitment branch.
The staff there seemed on the ball but as soon as his process involved other stakeholders,(perhaps at Kentigern House in Charing Cross but I'd not like to nail it there) it hit brick walls of general apathy over, I seem to recall, perhaps 4 months. Eventually only a few calls and one visit by he and me to Stirling to speak with the senior officer who got things going again. (Top bloke ...he & I hit it off well being fellow sad petrolheads ) .
After that visit, he was off to Pirbright a few weeks later.

I spent many years in civilian recruitment specialising in bank executive head-hunting and to be frank, recruitment processes will be compromised by the weakest links in the numerous processes be it one individual or a department laced with a liazzes-faire attitude with little sense of accountabilities, time bound procedures, and self discipline.

I did all my own processes & procedures, and only allowed back-room colleagues to touch my desk if under critical mass time pressure. Invariably, it's the candidates who suffer. Inefficiencies & bad communication is rife in civvy street recruitment, especially bulk recruitment connected to zero hours body-shop scenarios like factory work, or perhaps contact centre ramp-ups. As far as I could see 10 years back, the MOD was little different.

I would say to your son to stick in and not give up insofar it could be viewed, depending on your opinion and mindset, that this situation is a good if unwelcome test of his resilience and determination. It ought not to be so, but it is what it is. In addition to the Auld Yin's advice, I'd go back to his initial recruitment point of contact, and try to follow the "paper trail" from there....join the dots so to speak. Then you may with luck find out who, or which department, may be sitting on thumbs and try to get the log-jam sorted. Hopefully.
 
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#10
Been out since 2006 and not needed any advise until now, when my son is keen to join up, but having the life drained from him by the dreadful current recruiting process!!!!!
I served four years as a recruiter and guided all my prospective recruits all the way through he process from initial interview through entrance test (BARB), selection centre, enlistment to training.

Today its farmed out to civvies who have no idea!!!
 
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#11
Today its farmed out to civvies who have no idea!!!..........
........and there hangs the crux of the problem, Civvies involvement in a military environment , totally and blissfully ignorant of the military mind-set of precision, and total attention to the task in hand IE:- steering the new recruit through the various hoops and tasks required to gain a satisfactory position in the regiment of his choosing. Recruiting and the paper trail required should be left to soldiers, not 9 to 5 civvies who have no idea of the army, and it seems, do not care.

My recruiting from first walking through the door, to catterick boot camp, two weeks, when we had an army of 180,000. so what went wrong?.....
 

greyfergie

MIA
Book Reviewer
#12
Nearly all recruitment is farmed out these days - fire service, prison service, military - it’s seen as a cheaper option but I doubt it is.... it’s heavily computer dependent and a bit **** if I’m honest
 
#13
Your problem can be neatly summed up in a single word: Outsourcing.
To put a name on it: C(r)apita
A monolithic organisation that gets paid for every hour it spends recruiting and every page of paper that it generates.

Advice as previous, contact you MP.
 
#14
1. There is a backlog

2. Capita doesn't employ the best people for the job as they can't fill the spaces along with their own recruiting being bloody awful.

3. Those staff they do get have a short shelf life before they bugger off to something less crap

4. The staff they do have get bitched at over the backlog of work, leading to more delays and more bitching phone calls and emails, which in turn.....
 
#16
Bring back the recruiting Sgt with his shillings.



Seriously.
In 1972, it was £5, all in small change, which I dropped , and the crusty old major , a relic from the mid 20's afghan tribal wars, harrumphed and coughed, and I was shushed out by the recruiting Sargent. 2 weeks later I was in Helles Barracks, being beasted about for queen and country. The rest, as they say, is history.............
 
#17
I got £5.50 in 1980 which seemed like a wad at the time. Recruiting sergeant was Scots Guards. He said get running in boots cos only poofs run in trainers. Asked if I had a bird because the Army don't do poofs.

I was running in trainers and didn't have a bird so I quickly learned lesson no 1. Bullshit baffles brains.
 
#18
My Son has been going through the recruitment process for some months now, he has had his initial interview at the careers office and has returned all the required documentation including medical information provided by his GP. He is getting increasingly frustrated with the time it is taking for the so called recruiters to review. He contacted the recruiting personnel on several occasions to ask the status of his application and all he keeps getting is that there has been a backlog and his is still awaiting review. This is becoming very frustrating for him as he is keen to join up and start his training, I fear if there is not some breakthrough soon he will end up giving up on his life long dream to become a member of the British Army..
Can anybody please advise???
I seriously recommend complaining to your MP. There is truck loads of anecdotal evidence regarding the inefficiency of the recruiting machine but little is getting done about it. Your MP won't be able to fix it overnight, but if enough people complain eventually change will be accelerated.
 
#19
Its not anecdotal, it has been recognised that Capita have failed. What I don't know, is whether the contract had penalty clauses written into it.
@Beleraphon

I walked into careers office Sept 17 1983. Attended Sutton Coldfield around Nov, attested and started Nasic 3rd Dec 1983. That was in the days of typewriters, telephones and carrier pigeons; two and a half months start to finish.

Fast fwd to 2016, when we have email, instant messaging, groupware and apps. Visit ACIO or whatever its called in March/Apr. Advised to apply via the web, so do. Got an 'interview' sometime in July. Selection in August, and then have to wait until Feb 2017 for Phase 1A - because Crapita couldn't manage to write to my GP for a medical summary. And they still managed to bugger up the trade; apparently Comms Network Engineer is not a Reserve trade, despite the on-line career choice listing it, selecting it, Capita AND Selection validating it...

There are people who have been waiting two years. There are people who have "failed" the medical for a heart condition, yet the ECG showed no such issue, and following the appeal process the reason morphed into an eyesight issue - despite the applicant having superb eyesight.

There was quite a discussion on DC earlier in the year regarding this, and apparently CoS/CoC is aware. What they can do, I have no idea.
 

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