I'm due to finish my termination leave at the end of this month, but due to a data compare carried out last year, a public debt recovery was raised against me (without myself or my AGC Det being made aware) for about £3000, just in time for Decembers pay statement. The legalities behind this show that this debt should be written off (without getting too much into it). Correspondence between the JPA help desk and myself and my FSA has been, to be put simply, useless. Twice I have sent off faxes requesting write off action (with all the appropriate forms, and stating other instances when write off action had occurred) and always got back the answer "we'll let you know next week". December was a lot of "next weeks" ago. Chasing this up always got me the answer "I'll have to find the casework, and I'll get back to you as soon as." Not once did I get a reply. Obviously, the dept recovery will not be complete by the time I'm out, so the Army will be asking me for the money, but, as the money should have been never taken in the first place, I make it somewhere in the region of £2000 is due back to me. Who should I go to for advice on resolving this matter. I have no faith in my former pay office, and cannot find on the RBL website anything that seems appropriate. Would the Citizens Advice Bureau be the way forward or will I have to go the route of the small claims court? Any advice would be appreciated.