What is wrong with my freezer?

#1
Hi all.

My freezer don't work.

Inside stays warm, no hint of coolness on the elements.

Outside stays warm, no real hint of warmth on the elements.

THe funny big ball thing at the bottom which I assume has some sort of motor in it, and the two sets of elements go in to, is red hot.

It buzzes loudly for a few minutes to start with then goes quiet.

Any ideas or should I just "mag to grid"?
 
#2
Time for a new one, nothing worse then warm beer :D
 
#5
not sure but i would get rid,if you dont want to buy a brand new one look on http://www.freecycle.org/ once you join you can see if any are available.
 
#7
Have you tried hitting it? Usually works...

Has the guarantee run out? I was pleasantly surprised recently to find that I still had 3 days to run on my washing machine guarantee when all of the insides packed up at once!

How old is the freezer? You could argue that with very few mechanical parts, it would be reasonable to expect a freezer to work for 10 years or more, and hence claim repairs/replacement from the manufacturer on the basis of the machine being below standard.
 
#8
Sounds like your capacitor or relay or possibly the compressor is kaput.

dfficult to tell from this distance.......but your gonna be going to Currys/Dixons/etc, etc as it's probably cheaper to buy new.

hope it helps.
 
#9
I know your a clever bloke frog but if youve had a few bevvies are you sure its not the microwave your looking at :?

What ever you do dont phone one of the help line call centres or they will be be reading off the script.

1. Is it out of the box.
2. Does it have a plug.
3. Is the plug in the plug socket.
4. Do you have electricity in your house

etc..etc..etc..

I think Fugly's technical advice might be on the right lines though :idea:

Get shopping and expect another two appliances to fcuk up in the next few weeks, it normally happens that way :roll:
 
#10
datumhead said:
Sounds like your capacitor or relay or possibly the compressor is kaput.

dfficult to tell from this distance.......but your gonna be going to Currys/Dixons/etc, etc as it's probably cheaper to buy new.

hope it helps.
If you can't get the repair done free, DON'T just buy a new one. There's only one mechanical part in a freezer - the pump. There's one electronic part - the thermostat. There's one other thing that makes it work - the refrigerant.

Unless your freezer is really ancient, you'll probably be able to get a replacement for the faulty part. The most expensive item on the repair bill will be the call-out charge. I'd be surprised if you can't get it fixed for less than £100, and would expect it to be a lot less.
 
#11
chocolate_frog said:
Hi all.

My freezer don't work.

Inside stays warm, no hint of coolness on the elements.

Outside stays warm, no real hint of warmth on the elements.

THe funny big ball thing at the bottom which I assume has some sort of motor in it, and the two sets of elements go in to, is red hot.

It buzzes loudly for a few minutes to start with then goes quiet.

Any ideas or should I just "mag to grid"?
Aha! I had much the same happen to our freezer, choccie_frog. Try the following:

Locate the dermin, which you’ll see on top of the krang-arm leading into the grazpod as you’re looking down on it at a 37.4551-degree angle from the east. Unscrew it (making sure that you don’t disturb the sorgal fly-nut on the posidor) and carefully turn it upside down so that the inner wadrum is visible. If the wadrum moves easily against the germit just behind it, it means that there’s wear in the main roble bearing. All you have to do is pack it with a bit of newspaper, grease it copiously and you’re laughing. Reassemble and you should be fine.

Hope this helps. :D :D :D

MsG
 

Fugly

LE
DirtyBAT
#12
In all seriousness, its the pump / motor thats given up. If it's still under warranty, your laughing. If not...

Unless you have:

a: A covenient white goods spares retailer nearby

and

b: The equipment / facilities to replace it yourself (you will be dealing with refridgerant, remember)

..then your only option is to replace it. As posted above, call-out and parts etc will cost you more than the price of a brand-new freezer.

All appliances nowadays aren't built to last forever - deliberately.
 
#13
Fugly said:
All appliances nowadays aren't built to last forever - deliberately.
There made to last one year and one day, just after the warranty expires :roll:
 
#15
putteesinmyhands said:
datumhead said:
Sounds like your capacitor or relay or possibly the compressor is kaput.

dfficult to tell from this distance.......but your gonna be going to Currys/Dixons/etc, etc as it's probably cheaper to buy new.

hope it helps.
If you can't get the repair done free, DON'T just buy a new one. There's only one mechanical part in a freezer - the pump. There's one electronic part - the thermostat. There's one other thing that makes it work - the refrigerant.

Unless your freezer is really ancient, you'll probably be able to get a replacement for the faulty part. The most expensive item on the repair bill will be the call-out charge. I'd be surprised if you can't get it fixed for less than £100, and would expect it to be a lot less.

Ok diagnostic time.....
if it does nothing....poss termostat fault..bridge connecting wires to check.

if it try's to start....thermostat ok

if it runs ok and stays warm.......refigerant (R134 prob) needs recharge.

if it try's to start.."runs" for 5-20seconds and then stops..more than likley electric pack gone. may be cheap to replace but not with callout charge etc

if the thing just dies after trying to start compressor probably down to earth.

your looking at the WARRANTY FAIRY, if not it's OPEN WALLET THERAPY.

ring a local regas/refridgeration co to see if they "will have a look" for nowt.
 
#17
Fugly said:
In all seriousness, its the pump / motor thats given up. If it's still under warranty, your laughing. If not...

Unless you have:

a: A covenient white goods spares retailer nearby

and

b: The equipment / facilities to replace it yourself (you will be dealing with refridgerant, remember)

..then your only option is to replace it. As posted above, call-out and parts etc will cost you more than the price of a brand-new freezer.

All appliances nowadays aren't built to last forever - deliberately
.
I must have missed these posts. Our local electrical repairer charges £30 for a call-out (if he has to come back to fit the item later, it's included in the first call-out) and I'd doubt that the part itself would cost more than £20. Hence repair is usually cheaper than replacing - also, once a freezer is repaired, it should keep going for ages as there is nothing else likely to go wrong. (It's nothing more than an insulated box with some piping full of refrigerant, a pump to circulate it and a thermostat to turn the pump on and off - fridges are more complicated as they also have a light that turns on when you open the door :D ).

With regard to "not built to last forever," appliances are required to have a "reasonable" lifetime. This is enshrined in law and supersedes any manufacturer's warranty. Purchasing an extended guarantee for white goods is for mugs - you're merely subsidising the manufacturer or retailer for providing the service and quality that you're legally entitled to.

About the only reason for needing to replace a fridge or freezer is if the insulated box (typically the door) is damaged or if the spares are no longer available (even then, a good repairer should be able to come up with alternative parts that will fit).

Don't forget, also, that an independent repairer will try harder to repair your appliance than a manufacturer-bonded or retailer-bonded repairer. It's how he makes money.
 
#18
One other thing which no one seems to have mentioned:

Have you tried defrosting the thing?

Mine gave up freezing food some time ago but I was able to solve the problem by defrosting it thoroughly.

Costs nothing and doesn't take long - especially if you have one of those steam cleaning guns...

James
 
#19
Stayangry said:
One other thing which no one seems to have mentioned:

Have you tried defrosting the thing?

Mine gave up freezing food some time ago but I was able to solve the problem by defrosting it thoroughly.

Costs nothing and doesn't take long - especially if you have one of those steam cleaning guns...
James
Don't use anything other than room temperature to defrost a fridge or freezer; open the door, put down trays, towels and newspapers and let it thaw. As it thaws, gently tease off the ice using your hands and put it in a bucket. Don't use any tools (knife, screwdrivers etc) as you will damage the tubes/plastic. Using a steam gun may cause hotspots to develop which could crack the tubes and plastic.

Litotes
 
#20
chocolate_frog said:
Hi all.

My freezer don't work.

Inside stays warm, no hint of coolness on the elements.

Outside stays warm, no real hint of warmth on the elements.

THe funny big ball thing at the bottom which I assume has some sort of motor in it, and the two sets of elements go in to, is red hot.

It buzzes loudly for a few minutes to start with then goes quiet.

Any ideas or should I just "mag to grid"?
The motor is either jammed (doubtful because it would have blown the fuse).
The pump is blocked so badly that the motor is trying to do 5HP of work when it was only designed to do 1HP!
However, given the symptoms, I reckon the capacitor has blown. IIRC, the capacitor (which costs pennies) introduces a phase shift to the windings and allows them to use a much simpler and cheaper motor. If the capacitor fails, the motor will oscillate between 90 degrees - and get very hot! Such a capacitor is usually about half the size of an AA battery and is probably mounted inside the motor housing.

The motor going quiet is indicative that the motor's thermostat is working. Fridge/freezer motors tend to run very hot anyway!

As I have already noted, a capacitor costs peanuts, but the cost of a new freezer is so low that I doubt that a repair is worthwhile - call-out charges being what they are. Make certain that you ask them to remove and dispose of the old one when buying the new one!

Litotes
 

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