Not sure if this is the right place to put this - but needed to vent. Mods, please move if so. Anybody think I have got any chance of a response to this? Dear Virgin I would just like to thank you for very kindly changing the times of peak trains on a Monday to mean that the 08.48 is no longer counted as off-peak. For many months (in fact for the last 1 I have been forced to use this service, and a return service at 18.33 on a Thursday evening. This was because it only cost me Â£66.40. Barring some minor changes, this has meant that my partner has been able to force me to spend time with her on both Thursday evening before bed, and also on Monday morning. How refreshing then, that you have decided to raise the cost of my ticket on these services to Â£245! This means that I can now give up both my Sunday evening and more of my Thursday evening travelling instead of relaxing at home. Please tell me - how many of your customers did you consult before deciding to completely ruin their lives with this change? Was there any opportunity for us little people to have a say in this? Or are you just such an arrogant company that you have decided it is perfectly acceptable to take millions in government subsidies, and shaft your customers whilst you take the massive profits you make and turn them into spaceships to take wealthy people into space? How lucky and encouraged you must feel being an absolute monopoly. I shall however be buying a car and polluting the atmosphere needlessly because you have just made it cheaper for me to do that instead. I hope that when your children are left with no choice but to live in caves and only venture out during the night because of the heat caused through global warming you look back on this little victory of yours with fond thoughts. I would like to wish you all rot in hell. However, you probably have so many staff you wouldn't all fit on one of your Friday evening trains. Yours in disgust, Bazzinho1977 P.S. I would expect to see this letter in a number of newspapers by the end of next week should I not have had a response telling me exactly how you are going to refund me this extra Â£180 a week.