Virgin Media down

#1
Anyone having a problem with VM tonight? Our net and TV service has been down since 5pm, and they are "too busy" to answer the phone.

This is an illigal post as robbing someone bandwith to send this.
 

Sixty

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#2
carlbcfc said:
Anyone having a problem with VM tonight? Our net and TV service has been down since 5pm, and they are "too busy" to answer the phone.

This is an illigal post as robbing someone bandwith to send this.
Fine here. TV, broadband and phone. Have you called 150? They generally have a recorded message telling you which postcodes are affected.
 
#3
All well and good here up in Scotland.

The website had a message that TV in wolverhampton area is affected, engieers are aware and working to resolve blah blah
 

CountryGal

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#6
Its alright down south here
 

Sixty

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#8
carlbcfc said:
The numbers says "busy" then cuts you off. Ive found nothing on the service status page. Midlands too.
Bizarre. I'm in Scotland and have full service but just tried 150 to see if I could get a status update and got 'unusually busy, you may prefer to call later'

Fairly widespread then, I assume.
 
#9
The dwarf up in teeside said his was down. OK in Humber area.
 
#10
Services went down at about 17:45 this evening and came up again around an hour ago - there was a national outage (affecting all but a few areas)

The reason why you couldn't call in to find out what was happening, was all systems within the company were affected too.

Before I left work this evening the estimated fix time was 06:00 tomorrow,.... I guess the network engineers got their pretty little arrses into gear and found a fix in double time!

I'm led to believe that Freeview have just gone through the nagra 3 update today and lost their dtv service too?!?!

Fingers crossed for the rest of the evening :)
 
#11
If you live in the following areas

Wigan
Blackpool
Acton
Aldershot
Preston

are using the Virgin Media National Broadband service (i.e via telephone lines, not cable) and your Internet access keeps slowing to a crawl, here is what could be causing it:

"Our Traffic Management policy makes sure our service is fair for everybody, by occasionally moderating speeds for the top 5% of customers who are downloading and/or uploading an unusually large amount of data."

Virgin Media Traffic Management Trial

Unfortunately does not take a great deal of Streamimg, BBC iPlayer etc use to clock up what they consider "an unusually large amount of data" if you have multiple computer users in the household.
 
#12
carlbcfc said:
Anyone having a problem with VM tonight? Our net and TV service has been down since 5pm, and they are "too busy" to answer the phone.

This is an illigal post as robbing someone bandwith to send this.
You aren't having much success with the technology are you?

The Gods might be trying to tell you something!!!

:D

Lits
 
#13
Litotes said:
carlbcfc said:
Anyone having a problem with VM tonight? Our net and TV service has been down since 5pm, and they are "too busy" to answer the phone.

This is an illigal post as robbing someone bandwith to send this.
You aren't having much success with the technology are you?

The Gods might be trying to tell you something!!!

:D

Lits
They already have : www.arrse.co.uk/Forums/viewtopic/p=3041612.html
 
#14
We are back up and running on VM, we switched to BT when it was down. Called VM and they say it was unscheduled maintainance - is that VM for fecked and needs fixing? outage was in mid hertfordshire from 1956 to 2322 hrs.
 
#15
In addition I hear a number of people in the West Midlands area have had long-term problems with VM internet...sounds like a pretty serious fault.
 
#17
My missus is complaining of her Virgin not working tonight.

After the initial double entendres where I compared her vagina to an echoing canyon and a wizards sleeve, it would appear that Virgin is indeed temporarily broken.

No help I know, but "wizards sleeve" still makes me laugh.
 
#20
welshman60 said:
still down in brum but engineers working flat out
Having a nightmare with VM this morning... the fault or whatever it was fried the TV Cable box... rang last night .... told to ring back this morning... rang back this morning... cant book an engineer...ring back at 13.00... I will be ringing Sky TV this afternoon as well... the worst Customer Service ever from VM
 

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