Utility Warehouse

#1
Before I dive in with both feet, does anyone have any experience with this utility provider good, bad or otherwise? I can't see how they can offer a decent 'service' as a third party.
 
#3
The way it works these days is that you don't buy the electricity/gas generated by your supplier

The 'service of supply' you get is based on your infrastructure (national grid unless you are in some remote location or on a landowners infrastructure). (Eg in flats, mobile home sites etc your supplier may be your landlord, and for many SFA and private homes in the Salisbury plain area the army installed and own the infrastructure)

Each 'utility retailer' buys in bulk in advance trying to estimate usage and timing things right for the lowest advance rate
They then sell it on to you for a profit, hoping that they don't have surplus that month and that customers don't exceed what they bought in advance as they then have to pay current trade prices and probably excess capacity fees

If you just want supply then buy cheapest, (and check for consistency on consumer websites to see if they just offer cheap prices then slip them up later) if you want customer service such as a phone that get answered then take that into account
 
#5
Use them for everything bar mobile phones as I got a good deal with O2. BIG difference in all my bills. Also do the monthly phone in meter readings so no inflated direct debits to companies then having to fight to get overpayments back. Check out the stuff in the Which? guide. No worries from me on using them.
 
#6
Hi I have used them for over a year and 6 months ago signed up as an Independent Distributor. We have saved money and have already started to make money for recommending it to family and friends. If anyone wants any information let me know. Paul
 
#8
It depends on what services they sign up for but on average you get £4 to £5 commission each month of every person you sign up and as long as they remain a customer you continue to get that income. Take a look at this link Business Opportunity it explains better than I can and you can request an email pack to take a look at.
 
#9
They caused me a major headache where they ignored written instruction from a previous occupant of my quarters (Salvation Army, not military property) and during a period when it was unoccupied gained entry and switched the meters to prepayment meters, then refused to address their failings. However, I accept that might be a one off.
 
#10
I have heard of something similar with problems about moving into a property already receiving the utilities from Utitlity Warehouse and the new occupant trying to cancel and go with someone else, but not the prepayment thing.
 
#13
Because it's a club and discounts are passed onto its members, if people don't pay their bills then those costs would have to be recouped somewhere and that would effect the cost to everyone.
 

jarrod248

LE
Gallery Guru
#14
While we're on the subject cheapest energy deal I could get last year was with E.on. They guaranteed no price increases this year. My tariff doesn't exist anymore so yes my price has increased. They had of course guaranteed no price rise this year, it's true it was increased last year!
I've just switched to Scottish power, fixed until Feb 2014. It's £100 more expensive than my non-existent E.on tariff, but £200 cheaper than the tariff E.on moved me to. I complained to E.on and there were cheaper tariffs than the one they'd changed me to. Scoundrels.
 
#15
Question. What commission rate do you get if you sign someone up?
Registration Cost for Distributor £100

Customer Gathering Bonus - On Average £20 (Depending what they sign up for)

Residual Income
Earn on average 3.5% per customer
Customer spends approx £150 per month - approx £5 income per customer

So if you gathered 100 customers = £500 per month every month.

If you introduce other distributors you will receive up to 50p per month on their customers and their group customers.

I hope this gives you some idea.
 
#16
Registration Cost for Distributor £100

Customer Gathering Bonus - On Average £20 (Depending what they sign up for)

Residual Income
Earn on average 3.5% per customer
Customer spends approx £150 per month - approx £5 income per customer

So if you gathered 100 customers = £500 per month every month.

If you introduce other distributors you will receive up to 50p per month on their customers and their group customers.

I hope this gives you some idea.
thank you.

So in essence in order to make a decent living out of it you would need over 600 customers! which is probably why most people make a few hundred pounds a year from it. It is like any other traditional sales model, sell more make more. Put in more effort get bigger rewards.
 
#17
thank you.

So in essence in order to make a decent living out of it you would need over 600 customers! which is probably why most people make a few hundred pounds a year from it. It is like any other traditional sales model, sell more make more. Put in more effort get bigger rewards.

My future son in law is a plumber and he uses his distributor role as a top up. Also its good conversation when working with clients.
 
#18
Exactly the harder you work at it the more reward. The beauty about it is you can put in as little or as much as you want, no one sets any targets except yourself, so you can slowly build a nest egg or something that goes towards the bills. A Network can grow very quickly once you have two or three dedicated distributors in your team.
 
#19
Used them for twelve months, ( I think ). 'Phone bills dramatically down, and I get an extra two pence a thingy ( over and above the norm ) for each electric thing that I generate from the solar panels.

I have read "knocking copy " elsewhere, largely centred upon people who accepted exceptionally low bills caused by faulty or no meter readings, then complained when the problem was bottomed and they had to pay up. Oh yes, their customer services are manned by people in England, their techies also, and at least for me they have been very helpful.

I'm a happy Rat
 
#20
I had the misfortune of dealing with this bunch when I moved into a quarter where the previous occupant had used them. As I moved in I changed to a different supplier who offered a better deal on a dual fuel tariff. This shower insisted on trying to extract money from me for nearly six months by sending me estimated bills for my usage, despite the fact that I had switched at the end of the notice period (five weeks?). Their "customer service" was shocking with long waits on the phone at my expense as I tried to sort their '****-wittery' out. They even had the gall to try and add admin fees to cover the cost of the letters that they were sending me to seek payment for a service they weren't supplying.

In the end they resorted to phoning me and threatened to take me to court - I responded by stating that in future all communication must be in writing and that I would be charging them £30 per letter. They eventually went away but only after they sent a last condescending letter which suggested that they would do me a favour by not pursuing the matter further this time.

I have a mental list of companies that I will never deal with in the future no matter how good the deal - simply because I do not trust them. This bunch of twats feature high on that list.
 

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