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Used Car Dealers, Is There A Lower Form of Life?

*Sniff, I refuse to deal with such people, every 2 years the company let’s me know how much I can spend per month on a lease car, I choose the make, model and trim level of the car I want, I hand it to HR a couple of weeks later It appears outside the office for me to test drive, if all is good then I give the nod and again a week or so later it’s dropped off, I hand the keys to the old car to HR and I use the new one for the next 2 years, repeat cycle every 2 years

Deal with dealers? Purrrrrrrleeeeeease
 
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OneTenner

LE
Book Reviewer
Bristol street Dacia probably art of a much larger group
Bristol Street are part of 'Vertu' (pronounced 'Virtue', which is ironic really as they have none). Every dealership has VHC targets per technician, it varies across dealerships but for a Ford dealer, they have to identify £120 of 'red' work per vehicle, at a Volvo dealer they are expected to identify £300 of 'red' work per vehicle - then the Service salesperson advisor has to get you to buy all the 'red' work and possibly some of the amber work - if not, the call centre will pester you about the amber work until you book in to get it done...
They also have a 'Masters Club' award thingy, i'll not bother with the Sales scum details, here's the Aftersales criteria...
Best Service Advisor Award: Tyre Sales (VC League Table)
Service Advisor who sells the highest number of tyres in the period.

Best Service Advisor Award: ECS Sales (VC League Table)
Service Advisor who sells the highest number of Emission Control Services (ECS‘s) in the period. This league excludes Honda colleagues.

Master Technician Award (Nomination by Divisional Aftersales Director)
This award is available to all Master Technicians (or equivalent) and recognises overall contribution to the department covering; individual efficiency, hours sold, customer satisfaction, diagnostic skill, recognition from Manufacturers, attitude, passion and coaching of other technicians.

Best Service Technician Award: Retail Hours Sold (VC League Table)
Retail Service Technician who delivers the highest number of retail hours sold in the period.

Parts Colleague Award: Contribution to Service (Nomination by General Manager)
This parts award is intended to recognise the colleague who has made a significant and notable contribution to the performance of their Parts department - specifically in relation to its ability to successfully support the Service department.

The ECS is basically fuel & oil additives, no manufacturer that i'm aware of condones fuel & oil additives being used, some specifically prohibit it, from Memory PSA allow specific additives to be used under direction from their Eng. Dept. - BSM / Vertu still sell 'em though!
 

Euclid

War Hero
The biggest bunch of shyster used car salesmen cnuts ever to walk the earth were ex squaddies in the garrison towns of Germany. *

Basically preying on the special needs element of every unit, stitching them up with high interest shit finance plans for vehicles they couldn’t afford.

(* other forms of ex squaddie BAOR shyster cnuts are available).
 
I did some work for the Money Advice Service about 7 years ago. Got chatting to one of their guys, who told me he bought a brand new Golf every 2 years. I told him about pre-reg cars, and that some have less than a couple of hundred miles on them, and the dealers in Belfast had plenty of them. Told him also about the mahoosive savings.

Face like a smacked arrse for the rest of the day. Money Advice Service!!
 
Can I throw solicitors into the mix?
Hate to derail the topic at hand, but had to do a survey for a solicitor recently.
He cam back with a load of queries , one of them was -

"Have you got any evidence, that this is a semi detached house?"

Eh??
And if you're really 'lucky' and selling a house for instance, you'll be dealing with estate agents and bloody solicitors at the same time and on a daily bloody basis :mad:. Thank f@ck the car is running ok, touches wood... ...
 
Feckin Evans Halshaw. Won't touch the bastids. I was looking for a new car, and a Focus was one of the contenders. I booked a test drive of the new style Focus. When I got there, they offered me a test drive in a 3 year old model with missing wiper blades. Walked out and went to the dealer next door. Got a good deal on a Honda.

Should have taken it for a test drive with the wipers on, leaving scoring in the windscreen.
 
Bristol Street are part of 'Vertu' (pronounced 'Virtue', which is ironic really as they have none). Every dealership has VHC targets per technician, it varies across dealerships but for a Ford dealer, they have to identify £120 of 'red' work per vehicle, at a Volvo dealer they are expected to identify £300 of 'red' work per vehicle - then the Service salesperson advisor has to get you to buy all the 'red' work and possibly some of the amber work - if not, the call centre will pester you about the amber work until you book in to get it done...
They also have a 'Masters Club' award thingy, i'll not bother with the Sales scum details, here's the Aftersales criteria...


The ECS is basically fuel & oil additives, no manufacturer that i'm aware of condones fuel & oil additives being used, some specifically prohibit it, from Memory PSA allow specific additives to be used under direction from their Eng. Dept. - BSM / Vertu still sell 'em though!

Which is why I use a local garage instead. My front offside wheel bearing needed replacing to pass MoT. I purchased the part from from Europarts for £71 and they installed it for £99. The local Ford dealership came up with a figure of £350 overall for exactly the same work. Fcuk 'em!
 
the wife has decided that she wants to start driving again see gave up over ten years ago and so she has been using mine over me three month look down. This end has been horrendous having to go from show room to show room having to listen to the sales speak from hell has broken me. I have just bought her a car at a discount one owner from new the sales person was a bit gobby but soon shut up when I told her to site on the naught step. I bought my daughters Juke for the other half as the daughter is posted to Cyprus and has already sorted transport out over there. The bonus being the their hairs buying it and not me it was suggested that we go half each ot a one in hell.
 
Top tip to avoid horrendous garage bills - look up a local mobile mechanic . I have used tow different ones and they have both been great and cost a fraction of a normal garage . I had two injectors removed for £50 rather than a quote of al least £300. I have had a cambelt , waterpump and coolant change done for £250 rather than £650 + vat i was quoted everywhere else. Just had two cv boots , tracking and balljoint done for £110 and taken for MOT for £50 .

The MOT is interesting as he takes it to a garage that in his words are sensible and don't go looking for defects due to them knowing they won't get any of the work as he will do it . He has more work than he needs so making £20 out of the £50 is fine as he is on his lunch then anyway getting paid.

Most local guys can do everything as well considering what size van , tyres , even transmission changes.
 
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Which is why I use a local garage instead. My front offside wheel bearing needed replacing to pass MoT. I purchased the part from from Europarts for £71 and they installed it for £99. The local Ford dealership came up with a figure of £350 overall for exactly the same work. Fcuk 'em!

Just as well you didn't use Euro Car Parts (ECP). They are feckin useless. I went in to get brake discs for a Peugeot, and the parts monkey chucked down a box on the counter about the size of a packet of smokes. "There you go". It was a crank sensor or something.

He obviously didn't know what discs looked like, and was just reading part numbers off the screen. He clearly failed at that too.

100% of the three parts I've got from ECP have failed in very short order. Avoid. They're known in the trade as ECP-Erroneous Car Parts.
 
Just as well you didn't use Euro Car Parts (ECP). They are feckin useless. I went in to get brake discs for a Peugeot, and the parts monkey chucked down a box on the counter about the size of a packet of smokes. "There you go". It was a crank sensor or something.

He obviously didn't know what discs looked like, and was just reading part numbers off the screen. He clearly failed at that too.

100% of the three parts I've got from ECP have failed in very short order. Avoid. They're known in the trade as ECP-Erroneous Car Parts.
They deliberately send the wrong part if they haven't got the right part in stock, it closes the sale. We deal with them because there isn't much choice. We probably do a couple of grand a week with them and they fuck us around all the time. The drop links on my Mondeo last less than a year. I keep topping them up with warranty claims.

Sent from my neocore_E1R1 using Tapatalk
 
They deliberately send the wrong part if they haven't got the right part in stock, it closes the sale. We deal with them because there isn't much choice. We probably do a couple of grand a week with them and they **** us around all the time. The drop links on my Mondeo last less than a year. I keep topping them up with warranty claims.

Sent from my neocore_E1R1 using Tapatalk

Do they still sell that FirstLine shite? Track rod ends that last <1k miles, chocolate wheel bearings and clutch friction assemblies with weak as f**k springs. A lot of our local independent motor factors won't touch the stuff now.
 
Do they still sell that FirstLine shite? Track rod ends that last QUOTE]That's the ones. I'm on my third set of droplinks, but keep putting in warranty claims. It's only cost me £14 so far!

I've even got rainman2 trained to change them in under an hour. In the diary for the week before MOT.

Sent from my neocore_E1R1 using Tapatalk
 
I and a friend both bought ex-Motoability cars (Still have mine)
Low mileage, full service and no problems with either
The car I had before the current one was ex-Motobility. 3 years old, 1500 miles or so on the clock. Winner.
 
The car I had before the current one was ex-Motobility. 3 years old, 1500 miles or so on the clock. Winner.
Impressive
1602172381617.png
 
Every one is a comedian.

I think whoever had it before me must only have gone to the shops once a week for it to have such low mileage. By the time I got rid, I'd got the mileage back up to average for it's age!
 
One trick I've seen played on Autotrader was to use a teaser to get your interest.

It's not obvious until you enquire about it. It will be a plausible looking car but will be a bit cheaper, with low mileage etc and when you thin the options out will be the standout one. However, when you call to enquire:

"Oh, that one has been sold, we'll have to remove that from the website, but we do have <lists similar but somewhat less appealing cars to you>"

A month later the same car is still up for grabs and would you believe it, again just been sold & they haven't had chance to remove it from the website.
 

W21A

LE
Book Reviewer
Does anyone drive a used Toyota Yaris hybrid. My ego demands an Arsehole Usually Drives It, but logically for what we do we need an economical small car. We do not have a Toyota dealer on the island so does it need specialist servicing that requires a visit to Inverness? That would knock off any savings made by fuel, road tax, etc. How has your experience been with one?
 

Tool

LE
Does anyone drive a used Toyota Yaris hybrid. My ego demands an ******** Usually Drives It, but logically for what we do we need an economical small car. We do not have a Toyota dealer on the island so does it need specialist servicing that requires a visit to Inverness? That would knock off any savings made by fuel, road tax, etc. How has your experience been with one?
We've had 3 Toyota Hybrids - the smallest being an Auris. Two were second-hand. I would suspect that your average motor mech would be able to do the routing servicing, but would have problems with anything to do with the (electric) motor and most likely all of the electrickery. We have had two wake-up calls - Toyota use a single-part tyre sensor that is susceptible to breaking and s costly, whereas other manfaturers use a two-part senro that is cheaper to maintain. The hybrids have TWO batteries, one for starting and the other for propelsion. The (smaller) battery is prone to running down, especially if you have heated seats and air con/heater etc that you leave on , even when the car is switched off. The propelsion battery does not charge the starter battery. You may need a (non-electric) car to jump start the Hybrid, because they are all automatic.
 

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