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Troops free parcel scheme extended

#1
apologies if already covered

LINK - Tiscali News
Troops' free parcel scheme extended
12/11/2007 13:38

A free parcel service for the families of British troops serving in Iraq and Afghanistan is to be extended, the Royal Mail has announced.

The service was launched in September after complaints from families and friends of the troops and was due to run out next month.

The Royal Mail said that, under a new deal agreed with the Ministry of Defence, the service will continue after Christmas and is expected to last as long as British troops are serving in the two danger zones.
 
#2
This should have been sorted out before. Instead they waited until the build up to Christmas to offer free parcels.

Having spent the best part of the last couple of weeks helping BFPO to dispatch massive backlogs of mail, I can confirm that this plan has backfired spectacularly. Thanks to this new service, a surge of mail has brought the new 'All Singing All Dancing BFPO Northolt ©' to it's (vastly undermanned) knees. Also, because of the backlog, thousands of paid-for items will now miss the Christmas deadline as well. Happy holidays :x
 
#5
It's all a bit hit and miss, I sent two items on 30th Nov, one arrived a week later, the other still hasn't shown up. An item sent on the 29th arrived yesterday...madness I tell thee!
 
#6
skintboymike said:
This should have been sorted out before. Instead they waited until the build up to Christmas to offer free parcels.

Having spent the best part of the last couple of weeks helping BFPO to dispatch massive backlogs of mail, I can confirm that this plan has backfired spectacularly. Thanks to this new service, a surge of mail has brought the new 'All Singing All Dancing BFPO Northolt ©' to it's (vastly undermanned) knees. Also, because of the backlog, thousands of paid-for items will now miss the Christmas deadline as well. Happy holidays :x
Chr1st. Really sorry to hear that. I've been the grateful recipient of Christmas BFPO mail in similar circumstances and it worked amazingly well (then).
 
#7
I can confirm that BFPO to Pristina is knackered - some parcels have turned up after 4 weeks, but some are still missing after 8 weeks. There does not appear to be any rhyme or reason to it.

@skintboymike - I'd heard out here that Northolt was having serious issues - is it looking like the backlog really won't be cleared till the New Year? Bit of a pain - kind of defeats the purpose...

Thanks

TF.
 
#8
In NI, it's situation normal - first class letters taking 7-10 days to arrive via BFPO; longer if going via Royal Mail phantom addresses.

I have complained; BFPO Customer Services' reply reached me in an earth-shattering 14 days...
 
#9
trailfinder said:
I can confirm that BFPO to Pristina is knackered - some parcels have turned up after 4 weeks, but some are still missing after 8 weeks. There does not appear to be any rhyme or reason to it.

@skintboymike - I'd heard out here that Northolt was having serious issues - is it looking like the backlog really won't be cleared till the New Year? Bit of a pain - kind of defeats the purpose...

Thanks

TF.
I went upstairs to the MT offices today, and was surprised to see a room with 'Gymnasium' written on it. As I was told that we wouldn't be getting a gym, I decided to have a peek inside. Lo and behold, the room was full of trolleys which were full of Christmas parcels.

Merry Christmas, one and all. :x
 

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