Trojan removal help

#1
I believe that my computer has been infected with a trojan, how and when, I haven't got a clue. A colleague at work who's a bit of a IT whizz has recommended "Smitrem" do any of you fine arrsers have any other advice reference removing it. Failing that, I've got nothing important to save, I'll just reformat and wipe everything clean and start again. The only ballache is reinstalling all my bits and pieces :roll:
 
#2
ex_monkey said:
I believe that my computer has been infected with a trojan, how and when, I haven't got a clue. A colleague at work who's a bit of a IT whizz has recommended "Smitrem" do any of you fine arrsers have any other advice reference removing it. Failing that, I've got nothing important to save, I'll just reformat and wipe everything clean and start again. The only ballache is reinstalling all my bits and pieces :roll:
Can you not do a system restore?
 
#4
All_I_Want said:
ex_monkey said:
I believe that my computer has been infected with a trojan, how and when, I haven't got a clue. A colleague at work who's a bit of a IT whizz has recommended "Smitrem" do any of you fine arrsers have any other advice reference removing it. Failing that, I've got nothing important to save, I'll just reformat and wipe everything clean and start again. The only ballache is reinstalling all my bits and pieces :roll:
Can you not do a system restore?
I've tried but to no avail :(
 
#6
You need to build a big wooden horse! They can't stay away from them.....it's like lemmings to a cliff!
 
#8
All_I_Want said:
ex_monkey said:
I believe that my computer has been infected with a trojan, how and when, I haven't got a clue. A colleague at work who's a bit of a IT whizz has recommended "Smitrem" do any of you fine arrsers have any other advice reference removing it. Failing that, I've got nothing important to save, I'll just reformat and wipe everything clean and start again. The only ballache is reinstalling all my bits and pieces :roll:
Can you not do a system restore?
some nasties apparently wait in here to be brought back to use upon restore.

Correct me if Im wrong.

Re format - re-install then get Avast.

Thats what the Mods on here helped me with and had no problems since.

Well apart from Vista being pump....
 
#9
Depends what the Trojan is.

Do a google search for trend micro CWS shredder and it will go straight to the removal tool page. Run it and it will clear some Trojans. Then run adaware (free 30 day trial) and clean out all temp folders and mru lists. If still there in autorun??, , install hijack this exe. and carefully delete process applications that you have not personally installed. Failing that, a good shoeing is merited.
 
#11
As suggested - google for name of Trojan, try one of the free scans. May have start in safe mode and manually remove it. I have hijack this which is free and handy for such events. Only tells you what's running though
 
#12
Download and install AVG, its free.
Do a full system scan and remove anything that shows.
Then download and install Ad-Ware, do a full system scan and remove anything.

If your still having an issue get back to me and we can go through a HiJackThis log.
 
#13
Terryw said:
Download and install AVG, its free.
Do a full system scan and remove anything that shows.
Then download and install Ad-Ware, do a full system scan and remove anything.

If your still having an issue get back to me and we can go through a HiJackThis log.
Sorry but FFS DON'T!!

AVG gives false reports ansd doesn't find half of what it should and is just as bad to remove if not worse.

Avast - honestly!!!

Sorry TerryW
 
#14
Sparky2339 said:
Terryw said:
Download and install AVG, its free.
Do a full system scan and remove anything that shows.
Then download and install Ad-Ware, do a full system scan and remove anything.

If your still having an issue get back to me and we can go through a HiJackThis log.
Sorry but FFS DON'T!!

AVG gives false reports ansd doesn't find half of what it should and is just as bad to remove if not worse.

Avast - honestly!!!

Sorry TerryW
Correct. AVG is a bit of a disappointment. I now only recommend http://www.nod32.com or http://www.bitdefender.com . Yes you have to pay, but it is worth it. Worth noting that both of these have an online version which you can run in Internet Explorer for free.

If you bank with Barclays you can get http://www.kaspersky.com for free

Back to the topic -

This is one of the better applications for removing trojans: http://www.malwarebytes.org

msr
P.S. More here: http://www.arrse.co.uk/wiki/Arrse_Gaming_and_Computer_Advice
 
#15
I would suggest you start here http://www.safer-networking.org/en/index.html

there forums are very useful. they once helped me thorugh a nasty attack that crippled my pc. Having been through that I've got fairly good at removing viruses.

I recommend getting spy bot and running it. You should also download Avast or AntiVir Pe. Depending on the state of your registry you may also want CCleaner. All of these should be run in safemode to stop the trojan booting up in the memory. They're all free and normally availiable on download .com

If this doesnt work post on the forums above. Make sure you read what they ask you to do before hand to speed up the process
 
#16
Good advice from MSR there.

It was MSR that helped me out originally - without that advice I'd be a bigger biff than I am.

Many Thanks once again MSR
 
#17
AVG is bad, seriously?
I have been using this for years.
Tried Avast, but seems complicated.

If you bank with Natwest you get free McFee, absolute rubbish though.

So any recommendations for freeware other than AVG?
 
#19
Terryw said:
AVG is bad, seriously?
I have been using this for years.
Tried Avast, but seems complicated.

If you bank with Natwest you get free McFee, absolute rubbish though.

So any recommendations for freeware other than AVG?
I had 7.5 but plenty probs when went to 8.

Avast was free and being a tightfisted Jock went that way no probs since also got Firefox which helps too.

My son paid for Avast and his is even better but follow MSR's advice to be honest.
 
#20
Terryw said:
AVG is bad, seriously?
I have been using this for years.
http://www.theregister.co.uk/2008/11/14/avg_false_positive_flash/

Terryw said:
If you bank with Natwest you get free McFee, absolute rubbish though.

So any recommendations for freeware other than AVG?
No, pay up ;) Trust me it is a lot cheaper than having to go through the cost and aggro of a complete reinstall of windows, your applications and your data - because you do have it all backed up, right?

msr
 

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