Ladies & Gentlemen, I have just had occasion to try and claim against my forces travel policy issued by Trinity Insurance of Chichester. They use an underwriter called Millstream, from Hadeligh in Essex. I understand that they are new underwriters. If you are thinking of using them please note that: > It took 4 phone calls to get a claim form sent through. > Millstraem does not return phone calls > Employ people who have no idea about the needs of the military or the unique demands placed upon us. > Demanded a letter from a senior officer to say i had made the flight desite numerous other supporting information. Crucially for any flight (RAF, Commercial, Helo etc etc) they require a BOARDING CARD as proof of flight before they will pay. So next time you jump on a Seaking in Basra or Helamand make sure you ask the aircrew man for the baording card in case you need to make a clain on yoru insurance policy.... ... or oyu could just ensure with someone else!