The guys were polite and courteous but plainly out of their depth. They had been told to make the call from above (and it would have trickled down from somewhere beyond division). When confronted by someone who was equally reasonable, courteous and not playing the noisy barrack room lawyer, the whole thing was revealed to be nothing more than bluff.Fair play to the "accused" for
(a) getting it all on camera
(b) keeping his cool and giving the two uniforms more than enough rope to show just far the Police has become a service and not a force.