She has a point actually. Ambulance have a set script / checklist they must comply with on every call. Example- I will call to request attendance at an incident:
"Hello Amb, can we have you at an incident please?"
They then ask what's happened and I reply "Adult male has jumped off motorway bridge, head has become detached".
"Is the patient conscious & breathing?" WILL be the next question!
"Any fever / cough / symptoms of COVID?"
Mostly the operator will realise the futility of some of the questions dependent on situation but - you do get the "sticklers".
During the oil firefighting in Kuwait we heard a deep Texan drawl come over the safety net:
“We’ve had a fatality at well number xxx”
Up comes the very proper English voice of the chief health and safety Bod:
“You can’t say that, only the doctor can pronounce someone dead”
“Well OK, he’s been run over by a D9 [BFO dozer] and he’s about a hundred yards long now, but your call...”