About 5 weeks ago after much umming and ahhing I decided to get my HGV Provisional licence sent off for. So I runs about like a lunatic and off my own back gets the medical and forms filled in. D2, D4, Paper part and card. All sent off and squared away. About 10 days ago I calls to ask whether It would arrive any time this century and the phone fairy says "Yes, its just a bit late because of Christmas Mr Crow but all is in order" (Kicking myself because I didn't get the fcukers name) So Imagine my shock when I phoned up again today and they say they have no records showing my licence ever arrived. So its gone from being there but taking a while to be processed to "Vanished." Now "I" have to send off for a new drivers licence. Then Send off for a provisional entitlement all over again, Medical the lot. They're cnuts. Its annoying that we are all a captive audience to the DVLA. They have well and truly cornered them market because lets face it, where else can we go. If it were an option i'd pay to go private. This is only my third dealing with the DVLA and whats annoying is they have always Fcuked something up, taken their merry little time about it, and over charged (I'd say the prices were reasonable if they didn't lose every bastard thing.) So Calming down back off the rant anybody an wiser on this subject. Do I really have to pay the full hit to get my licence back which "they" seem to have had for a while now lost?