BT Broadband help "Hello, my name is unpronounceable how can i help you today?"
Me "I lost the configuration from my broadband router, can you tell me the IP addresses of BT's DNS servers?"
BT "Are you getting any error messages when you try and use the internet?"
Me "Yes, i havent got the IP's of the DNS servers, its telling me nothing can be found"
BT "Could you remove the USB plug from your broadband modem, and plug it back in again please"
Me "All i need is the IP's of the DNS servers, then i'll be fine mate"
BT "We find that this often solves the error, could you remove the USB plug for your modem please"
Me "No, i havent got a USB modem, i've got a router. What i havent got is the IP's of the DNS servers. If you give me them i'll get off your case"
BT "When you remove and replace the plug from your USB modem, do you get any error messages?"
Me "Is the only English you speak written in a script in front of you?"
BT "Do you have a Firewall?"
Me "For all that is holy, please tell me the IP's of your DNS servers"
BT "Do you have a DNS problem?"
Me "Christ on a bike, yes, i need the IP's of your DNS servers please"
BT "I cannot give you that information at present as our system is down. Please ring back later"
Me "Are you winding me up?"
BT "No Sir, our link to the system is down"
Me - Hangs up totally devoid of a will to live.
Anyone reading from the Pakistani government, please rekindle any differences you may have, and drop some sunshine on India, especially if it is an airburst above any call center responsible for BT Yahoo Broadband
Rant over,
Boney
Me "I lost the configuration from my broadband router, can you tell me the IP addresses of BT's DNS servers?"
BT "Are you getting any error messages when you try and use the internet?"
Me "Yes, i havent got the IP's of the DNS servers, its telling me nothing can be found"
BT "Could you remove the USB plug from your broadband modem, and plug it back in again please"
Me "All i need is the IP's of the DNS servers, then i'll be fine mate"
BT "We find that this often solves the error, could you remove the USB plug for your modem please"
Me "No, i havent got a USB modem, i've got a router. What i havent got is the IP's of the DNS servers. If you give me them i'll get off your case"
BT "When you remove and replace the plug from your USB modem, do you get any error messages?"
Me "Is the only English you speak written in a script in front of you?"
BT "Do you have a Firewall?"
Me "For all that is holy, please tell me the IP's of your DNS servers"
BT "Do you have a DNS problem?"
Me "Christ on a bike, yes, i need the IP's of your DNS servers please"
BT "I cannot give you that information at present as our system is down. Please ring back later"
Me "Are you winding me up?"
BT "No Sir, our link to the system is down"
Me - Hangs up totally devoid of a will to live.
Anyone reading from the Pakistani government, please rekindle any differences you may have, and drop some sunshine on India, especially if it is an airburst above any call center responsible for BT Yahoo Broadband

Rant over,
Boney