TELEPHONE/BROADBAND IN GERMANY

#1
Guys not sure if this in right topic but seeing as how it may affect my parting with cash I think it is.

Anyway I am currently on TKS Telephone/DSL (1MB) in Germany and have been approached by a company called 'Alice' who I believe are part of Telefonica Italia.

They claim they can offer a flat rate for calls in Germany and Europe and DSL between 3-5MB (due to location) for 45 euros a month. This includes all calls made in Germany and Germany - UK (I don't phone anywhere else) and no contract.

Anyone else heard of or have this package as it seems too good to be true. For info currently paying average of 70 euros a month.

I would be willing to consider other options if anyone can suggest but not T Com due to a previous issue with them i.e. they were pish.

Thanks in advance.

Jockster
 

Alsacien

LE
Moderator
#2
Jockster915 said:
Guys not sure if this in right topic but seeing as how it may affect my parting with cash I think it is.

Anyway I am currently on TKS Telephone/DSL (1MB) in Germany and have been approached by a company called 'Alice' who I believe are part of Telefonica Italia.

They claim they can offer a flat rate for calls in Germany and Europe and DSL between 3-5MB (due to location) for 45 euros a month. This includes all calls made in Germany and Germany - UK (I don't phone anywhere else) and no contract.

Anyone else heard of or have this package as it seems too good to be true. For info currently paying average of 70 euros a month.

I would be willing to consider other options if anyone can suggest but not T Com due to a previous issue with them i.e. they were pish.

Thanks in advance.

Jockster
www.gmx.de 5 years no problems, T com I took to court and won...
 
#3
A mate of mine had Alice and swore by it, however, when he moved pad's they fcuked him over royaly.

I with TCom and have had no problems with them....so far!
 
#4
Arcor - also helpful, no problems and good price. Germany - everything works, not like good 'ol UK. boring eh?
 
#5
haven't heard of any problems with alice - some of my friends got it

some local provider are fine either - depends on where you are in germany
i would recommend teleos - but only if you're in the bielefeld/osnabrück region ;)
 
#6
I have got 1und1 as my provider, they are not bad, a bit cheaper than T-Com, but you can;t just walk into the shop if you need. I am moving early next year so I will see how good they are at cutting me off.

I am off to TKS next though when I move to Elmpt, the English service sounds good to me and as my German is not the best I think it's worth paying more for that plus they have a walk in shop in JHQ.

I also use MIDAS for the calls to the UK, which works out less than €8 a month for all UK Calls (which are not that frequent, as we use MSN/SKYPE more often). Avoid Freenet though - drama merchants from all accounts.
 
#7
I am just signing up with Unitymedia (http://www.unitymedia.de/) to provide me with basic internet at 20 euro/month , this is the main cable tv provider for NRW.I don't need a land line because I spend about 75% of my time working in Switzerland.I also don't need a download speed of more than 2Mb/s. For non-mobile telephoning I am looking at a VoIP service like http://www.voipbuster.com/en/index.html . Mobile phones are starting to come out with VoIP clients on them so I reckon in 2 years I will just be doing VoIP calls.
 
#8
Naa, Arcor fecked me over - not Alice. The final problem was when Arcor would not release the telephone number to Alice because I had allegedly signed a new 2 year contract with them - which I had not: I only filled in a change of address form.

Never had problems with Arcor until I moved houses (4 streets away), but Alice's customer services are tonk.

I am threaders with them all. They all lie (proven when I called them about line speeds and contractual questions) and are happy to take your money from you, but never give it back, even when they state they are wrong.

ADVICE: WHEN YOU SPEAK TO SOMEONE FROM THE CUSTOMER SERVICES DEPT OF ALL COMPANIES, TAKE THEIR FULL NAME, DATE &TIME OF THE CONVERSATION AND THE BASIC OUTLINE OF THE CONVERSATION.
 
#11
YesItsMe said:
haven't heard of any problems with alice - some of my friends got it

some local provider are fine either - depends on where you are in germany
i would recommend teleos - but only if you're in the bielefeld/osnabrück region ;)
I use Versatel and I is in Bielefeld! They have been brilliant; had the account for about 3 years now, even moved house with them. Well, not with them but with the contract...billox, ramble ramble ramble.
 
#12
Jockster915 said:
Guys not sure if this in right topic but seeing as how it may affect my parting with cash I think it is.

Anyway I am currently on TKS Telephone/DSL (1MB) in Germany and have been approached by a company called 'Alice' who I believe are part of Telefonica Italia.

They claim they can offer a flat rate for calls in Germany and Europe and DSL between 3-5MB (due to location) for 45 euros a month. This includes all calls made in Germany and Germany - UK (I don't phone anywhere else) and no contract.

Anyone else heard of or have this package as it seems too good to be true. For info currently paying average of 70 euros a month.

I would be willing to consider other options if anyone can suggest but not T Com due to a previous issue with them i.e. they were pish.

Thanks in advance.

Jockster
I have been with t-com a few years now no probs whatsoever, got a 6mb connection and calls to uk are cheap, never had a bill over 60 euro's.
Thats 'alice' sounds good, go for it. Anything got be better than a 1mb connection
 
#13
yet another reason why germany is pish....i'm with BT, 8Mb, £11.99 a month....
 
#14
goon_bde said:
yet another reason why germany is pish....i'm with BT, 8Mb, £11.99 a month....
Goon couldn't agree more just waiting on my contract to finish next month.

Jockster
 
#15
Jockster915 said:
goon_bde said:
yet another reason why germany is pish....i'm with BT, 8Mb, £11.99 a month....
Goon couldn't agree more just waiting on my contract to finish next month.

Jockster
Crappy internet service isn't a reason to hate Germany, but it can frustrate a lot. I have to admit, being in UK is cheaper for Internet, telephone, etc. Even though I haven't got the best connection speed in the world, Sky's free broadband offer is hard to knock.
 

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