The Wireless set up is a Thomson wireless router as issued from Plusnet. Turn laptop on and wait for it to see the wireless network. Click connect and wait. All i get is 'limited connectivity' and no access to the 'net. BUT if i then access the router set up via ethernet and go to 'wireless set up' and apply the settings, it works. Turn the laptop off and you have to do the same thing again. Put the laptop to sleep and it ok 9 times out of 10. Odd thing is Ipads and Android devices connect fine without any problems at all. All laptops are fully updates and running Win XP and Win 7. Because the Ipads etc connect ok, i'm thinking its a windows issue??.