Switch energy supplier, save money

It's true to say that since 1996, the liberalised energy markets have helped bring energy prices down and competing firms undercut each other. But if you are one of the 26 million domestic electricity customers or the 20 million gas customers then your bills will almost certainly be growing in the coming months as providers blame rising oil prices and shrinking domestic gas reserves for their price hikes.

The story behind this is the huge increase in the price of oil, which has gone up by 50% in the last 12 months to about $66 a barrel. This has driven up the price of gas imported from the continent, where the wholesale price of gas is linked to the price of oil. In turn, this has made it much more expensive to generate electricity in the UK's gas-fired power stations. Higher energy prices have also been a big factor behind the recent increase in the UK's inflation rate.

The sad fact is that more than two million households across the UK that cannot afford to keep adequately warm at a reasonable cost. As energy prices rise, this number will go up. Britain has the highest number of avoidable deaths due to winter cold in Western Europe. Not something to be proud of.

Just how fast are costs rising? In July, six million customers with Powergen were told to expect bigger bills. The company's domestic electricity charges are going up by 7% and its gas charges are rising by 12%, adding £52 a year to a typical 'dual fuel' bill. Powergen's increases are the fourth for its gas customers since January last year, and the third imposed on its electricity customers.

Last month, five million customers of EDF Energy - which trades as London Energy, SWEB and Seeboard - also saw their bills rise for the fourth time since the start of last year, up 10% and 12% for electricity and gas respectively.

This month, it was the turn of British Gas customers to feel the heat after the company said gas and electricity prices would rise by a huge 14%. Bills will rise from 19 September but the company said it would offer a £60 rebate, in two instalments, to 250,000 low-income customers to help them pay bills over the winter.

British Gas put up its prices twice last year, prompting more than 900,000 customers to swap suppliers. Now nearly three million British Gas customers plan to switch to a cheaper supplier and a further 2 million have pledged to switch away from the energy giant if yet another price hike is announced, according to research by independent switching comparison service uSwitch.com. It estimates that the increase in British Gas prices will send the average family dual fuel bill soaring by hundreds of pounds.

'Customers have finally run out of patience with British Gas,' says uSwitch's Alan Tattersall. 'Our research reveals that they are sceptical about British Gas’ motives for this round of price hikes, with nearly one in four believing that the main reason prices are rising is to make a profit or pay directors more.' Tattersall concludes: 'Anyone who is thinking of staying with British Gas should think again as they are paying on average £104 more a year for remaining loyal to the organisation.'

According to energywatch Chief Executive Allan Asher, there are no winners. 'Suppliers are paying over the odds for energy but they are passing the full burden on to consumers. The wage rise for the average person comes nowhere near the latest increase,' he says. Energywatch believes the government should ask the industry to adopt new hi-tech 'smart' meters in customers' homes. These give half-hourly readings which will calculate more accurate consumption costs and allow you to keep an eye on your usage. In the meantime, switching could save you money.

'Switching from British Gas will still pay dividends for many consumers, but the biggest gain is for customers who have never switched,' says Allan Asher. 'They could save at least £80 on their annual home energy bill; more if they change the way they pay,' he explains. Ofgem puts this saving closer to £116. The reason is that if you have never moved supplier then you are probably still getting your energy from what was once a monopoly supplier and being charged their highest tariff.

Figures show 174,000 of us are still switching gas or electricity every week. With typical domestic bills for a three-bedroom semi now rising above £700 a year, it is not hard to see why. USwitch.com is urging British Gas customers not to be panicked into fixing their gas and electricity bills with the firm. The fixed product, which is being heavily marketed by British Gas, offers customers the chance to fix their energy bills until 2010, albeit at a premium rate for gas with redemption penalties of up to £75 if people withdraw before the end of the fixed period.

So don't wait for big bills or a cold call from another supplier. Start saving now by logging onto www.uswitch.com. In addition to gas and electricity comparisons they can also help you cut bills for your home phone, broadband and more.
NAAFI Financial has launched a new free online service, which can save UK residents up to £200 on their household utility bills (see attached case study). Householders with responsibility for their own electric, gas, telephone or broadband services can take advantage of this new service powered by SimplySwitch in association with NAAFI Financial.

Following the link www.naafi-financial.com/utilities customers enter their postcode and information from their recent utility bills, the calculator then searches local providers for the cheapest suppliers available.

This is a free service, and there is no need to enter credit card details on the website as the new provider will make all the necessary arrangements for the payment of bills.

Service personnel and families travelling back to the UK following an overseas posting will also find this site is an excellent source of information, giving details of the providers available in their area and the contact details.

To save some cash, just click and Switch - it’s as simple as that!

This young Army couple have been living in married quarters in Aldershot for the last 13 months. Since moving in they have searched the utilities market fairly regularly – consequently they felt pretty confident they were already benefiting from the best deals available.

So they were delighted to find that by using the NAAFI Financial calculator they could save over £188 a year on their gas, electricity and phone bills.

By switching to an internet service provided by npower, and continuing to pay by direct debit, the couple could save £53.40 a year on their combined gas and electricity supply.

But their phone bills, given their typical call patterns, could be slashed by £135.36 a year if they moved from BT to Tele 2.

On finding this out Sarah (not real name) said “ It’s a fantastic saving, I’m really amazed that by doing something as simple as switching providers I could save so much money. It only took half an hour to check out it out too.”

“Time well spent if you ask me - but then it’s all more money for Sarah to spend given half the chance!” commented Tim.

Having just returned from a week in Malta Sarah already has her sights set on next year’s holiday, whilst Tim’s mini ipod is well within the budget, so there is some cash remaining for his favourite booze and aftershave, plus a little something for the wife.