Server problems?

#1
Quite often lately I get the fol error when trying to access the forums or gallery

ERROR
The connection to the database server failed, sorry for the inconvenience

We should be back shortly
 
#3
:? :? Yep...just happened to me twice. Thought that it was my PC initally, just installed new firewall and feared the worst :(
 
#4
It's being addressed. Sorted in a couple of weeks apparently.
 
#5
First thing: Sorry.

Second thing (copied from the mods' forum):

A very full answer. Stop reading when bored:

The problem comes if more than 45 people request a page within 2 or 3 seconds of each other, more or less. The database won't allow more 'connections' and you get the error message.

The problem is that we're overloaded again - now 170 - 200 people online is common. A few months we sorted out the site speed by splitting the load onto two (slowish) servers and cured the same problem, but with around 130 online at the peak. I didn't realise we would run in to the same problems again so quickly.

The problem should be sorted within a couple of weeks as at the weekend we ordered roughly 2000 pounds worth of very fast server and installation. The site will still run on two servers, but the database will run on this Uber-server, allow a lot more page requests (ie database connections) and process them much faster. I'm hoping for a dramatic speed difference when the site is busy, and a significant one when it isn't.
 
#6
Good CO, a quick question:

When I try to access ARRSE via my favourites or the HTTP addy I often get the same message.

If I access it via pages visited in my history log then BOOM I'm straight in, no worries.

Strange. The only problem is not hitting some of the other, er, esoteric entries in my history log by mistake :D

V!
 
#7
Mmmm.............. nope, you got me stumped. What was the question anyway :)?
 

DieHard

LE
Book Reviewer
#8
I had the same problem but have another one . Sometimes i have to try and log on about 6 or 7 times before i get on. Every time it happens it just returns to user name and password.
I thought it was me being stupid my mrs said it was so she tried and had the same problem.
Any ideas?
 
#9
Good CO said:
First thing: Sorry.

Second thing (copied from the mods' forum):

A very full answer. Stop reading when bored:

The problem comes if more than 45 people request a page within 2 or 3 seconds of each other, more or less. The database won't allow more 'connections' and you get the error message.

.
Running on oracle 8i then ?
 
#10
MySQL. We'll be able to raise that number of connections into the hundreds with the new server.
 
#11
When will the server be here?

keep getting
ERROR
The connection to the database server failed, sorry for the inconvenience

We should be back shortly

Edit to say May sound weird but useing firefox now and I got no problems also faster 8O
 
#12
Unfortunately we can't just magic new equipment up but it should be here in the next week or so. This is just as frustrating for us as it is for you .....
 
#13
Bad CO said:
Unfortunately we can't just magic new equipment up but it should be here in the next week or so. This is just as frustrating for us as it is for you .....
pmsl@BadCO - the near 5million hits a month suggest that your understanding nature is misplaced my dear Col. The problem is mildly irritating at certain times of day but ARRSE still remains the best show in town and - if it was me - I would only accept complaints attached to a donation (Poet - gentle hint there) :lol:
 
#15
The error message is a great idea. My boss keeps catching me with it on the screen and I explain that the DII system is down. He's then doubly impressed when I produce the reports/etc he requires because he thinks I'm battling technology as well as a deadline. Can I suggest, as other sites do, that we have a "Bang Out" button at the bottom of the screen. Make it big and red, so when authority comes round to see what we're doing, we click on it and the screen becomes a staff table with something military looking and important on it.
 
#16
Vegetius said:
Good CO, a quick question:

When I try to access ARRSE via my favourites or the HTTP addy I often get the same message.

If I access it via pages visited in my history log then BOOM I'm straight in, no worries.

Strange. The only problem is not hitting some of the other, er, esoteric entries in my history log by mistake :D

V!
Yep, exactly the same with me. Sorry if this one has since been answered - haven't read the rest of the thread yet, my ISP is slower than a slow slowworm. Could be something to do with the historical page being still in memory? But I seem to get the up-to-date page when I do it, though..... Baffled by transistors.
 
#17
You lot are so lucky...

I can only access ARRSE from work. I cannot access from my accommodation. I have an ADSL modem/router (BT Voyager 2100) that will not let me connect to ARRSE. I can connect to anything else (including non smutty websites :) )

If i disconnect the router and employ a "borrowed" ADSL Modem i can connect without problem. Waiting for an explanation from BT, having exhausted all other avenues via ARRSE, ISP etc....

Anyone else have a problem with a router??
 
#18
Vegetius said:
Good CO, a quick question:

When I try to access ARRSE via my favourites or the HTTP addy I often get the same message.

If I access it via pages visited in my history log then BOOM I'm straight in, no worries.

Strange. The only problem is not hitting some of the other, er, esoteric entries in my history log by mistake :D

V!
Vegetius,

I think you are pulling off the pages that are stored in your Internet temporary files folder. I can tell you how to check but it's messy.

AF1771,

You wrote:

I have an ADSL modem/router (BT Voyager 2100) that will not let me connect to ARRSE. I can connect to anything else (including non smutty websites )

If i disconnect the router and employ a "borrowed" ADSL Modem i can connect without problem. Waiting for an explanation from BT, having exhausted all other avenues via ARRSE, ISP etc....

Have you logged into the router as an administrator and ensured that you haven't been banned from certain sites or IP addresses? I can block sites and swathes of IP addresses on my router!

Litotes
 
#19
Litotes said:
AF1771,

You wrote:

I have an ADSL modem/router (BT Voyager 2100) that will not let me connect to ARRSE. I can connect to anything else (including non smutty websites )

If i disconnect the router and employ a "borrowed" ADSL Modem i can connect without problem. Waiting for an explanation from BT, having exhausted all other avenues via ARRSE, ISP etc....

Have you logged into the router as an administrator and ensured that you haven't been banned from certain sites or IP addresses? I can block sites and swathes of IP addresses on my router!

Litotes
Hiya, Many thanks for the suggestion. I have checked the settings and have no IP filtering set. It only uses NAT. I have tried Port Forwarding etc and still no joy. I am not aware of the router being able to automatically ban sites as there is no mention of it in any documentation or the net (so far). I am awaiting further info from BT who have had a week so far in which to respond, but must be working really hard on my problem (or just filed it under "too difficult")
 
#20
AF1771 said:
You lot are so lucky...

I can only access ARRSE from work. I cannot access from my accommodation. I have an ADSL modem/router (BT Voyager 2100) that will not let me connect to ARRSE. I can connect to anything else (including non smutty websites :) )

If i disconnect the router and employ a "borrowed" ADSL Modem i can connect without problem. Waiting for an explanation from BT, having exhausted all other avenues via ARRSE, ISP etc....

Anyone else have a problem with a router??

Weird one mate.

I have a BT Voyager 2100 myself and have absolutely no problems accessing ARRSE whether it be by Ethernet LAN or Wireless LAN connection. Maybe its really your ISP thats the problem.Tried resetting the router back to its factory settings?
 

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