This, is the actual recording of the message that they left. http://uk.youtube.com/watch?v=eBZIikUzD_w Thing is, why is it such an issue? Personally, i think it was a bloody stupid thing to do. Andrew Sachs has actually accepted the apology, however, the Grandaughter is just using it to get loads of cash out of it. Really, i don't see the issue. And how many of the complaints are actually offended by it? Considering the complaints have finally arrived at 30K, how many actually heard the interview...? Friggin ridiculous.