At my wifes behest I had to return a faulty hoover to a large well known electrical retailer, it was 5 weeks (35 days) old and was f*cked. On presenting the f*cked item to a weasel boy who's badge claimed he was a "Customer Service Advisor" I said, "it's well fucked, refund please" Weasel Boy said "How long have you had it" Me: 5 weeks W/Boy: big intake of breath, big spastic grin and sorry 28 days for refund see it's written on the notice. Me: manager please W/Boy: I think he is busy Me: unbusy him W/Boy: leaves and retuns with a slack jawed faggot who is indeed a manager, sorry sir can't give refunds after 28 days. Me: I haven't taken my medication today and I am now having a sense of humour failure, failure on your part to give me a refund will result in that tasty bit of fluff, also a customer service advisor, over there having to ring for an ambulance, because you and Weasel Boy are going to have your teeth kicked down your throat. Weasel Boy, Slack Jawed Faggot in unison: we'll call the police Me: they won't be quick enough Slack Jawed Faggot to Weasel Boy: give him a refund now. Me: Why thankyou. A result...I got me money back AND stayed out of klink.