Does anyone know exactly whose responsibility it really is to input these. I called JPA the other day over a pay query to find that my pay level, salary rate, tax code and bank details had dissappeared! I was able to put get my bank details put back onto the system but was told my elements was to be done by MCM. I rang these and they transferred my call to JPA, and vice versa several times. Each dept blaming the other. It was someone at JPA who deleted these (confirmed to me on phone) so how can it not be these that then put it back on? After no pay since end of March, I am less than impressed with this JPA cr*p, and have been informed that if i dont get this situation rectified by COP Mon i will have missed the payroll, which will be yet another month! Is there any Chief Clerks out there or anyone with any knowledge who can advise?