Residents parking permit London dist

#1
My wife while still serving claimed the money back for our residents parking permit for our married qtr last year with no problems.Since then she has left so this year i tried claiming the money back and got told where to go by my rao staff and was told to come back when i had an authority. The only way to park outside our married qtr is to have a parking permit at a £110 per year, can anyone help me with this matter.
 

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