Redress of the way a redress has been (miss)handled

#1
Ok gathered learned Gentlemen (and possibly Ladies).

Question of the day is how can someone who's (quite serious) redress of grievance has mysteriously "been lost" at higher formation level make a complaint about the way it has been misshandled?

A second redress does not appear to be the logical answer as it might simply suffer the same fate as the first!
 
#2
You could submit a service complaint citing the original redress and your dissatisfaction about the way it has been actioned. This can be done via the CoC or directly to the Complaints Commissioner. I am not, however, an expert in this area.
 
#3
That would be the complaints commisioner who (3 months later) has not even bothered to answer emails and has no listed phone number!
 
#4
#5
Zero-over,

Many thanks. I made the (foolish) error of looking on the MOD intranet instead of externally on the internet
 
#6
Zero-over,

Many thanks. I made the (foolish) error of looking on the MOD intranet instead of externally on the internet
No bother. From a quick read of their website, however, I'm not sure how much joy you'll get...
 
#7
Well,thus far they have not responded to the emails sent 3 months ago!

Once again, this is not for me but me trying to help someone else with sensible advice.
 
#8
Ask their local MP to raise it as a question, Ministerial Requests always makes people 'find things'
 

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