A soldier in my unit has submitted a redress to his CO, complaining about unfair treatment (and he has been very screwed over). Now, he did this about 17 days ago and so far nothing. On my advice he has had to go to his OC who is involved in the complaint but not the main bad guy and ask why he has not had any interview with his CO, why He has not been appointed a representing officer and wanted to know if APC Glasgow has been informed of the complaint. In the regulations contained in Chapter 70 and after reading the relevant pages It is to my understanding the unit only has 20 days to gather the evidence and come up with a solution to the soldiers redress before it could be sent to the next level, if redress is not to the satisfaction of the soldier. When this was mentioned the soldiers OC offered his services as representing officer and is only now trying to find another officer outside the soldiers Cof C Three questions 1. Is this being done deliberately or just bad management? So far the only thing he is being told, by his OC. Is that he is stuffed and will not win, so give up now. He feels a closing of ranks already as he is being avoided 2. Who can he go to for help outside the C of C without the need to visit a solicitor and without fear of a rollicking for going over the COs head, And before you mention the confidential support line, I already have said that to him, and his reply was as useful as t*ts on fish. His CO is very good palls with the OC and the other culprits who are all crusty LEs. 3. Is this one of many examples of the need for a representing body completely outside the Chain Of Command?