Two weeks ago a nice padded jiffy bag arrived courtesy of the Royal Mail. Looking at the postage marks and seeing it was from Glasgow I opened it thinking "well sonny Jim, here is your Red Book, something to be proud to show future employers." What I actually got was four loose sheets of paper with my service details on it (discharge date written in ink). My list of decorations, honours and awards showed that I was awarded the Iraq medal TWICE. One with clasp and one without! It even failed to show my Commendation awarded for service in Kosovo. The final page was for a signature (by some lowly Civil Sevant) and a date stamp, one of those made up ones in blue and red ink!! I must say it looks absolutely shite, not even a nice Red Book to store them in. Nil, zilch, nothing. It no longer shows countries served in, or even Regiments/Units attached to. To top it all my Unit has asked me to write my own testimonial!!!!! Felt I had to put this one in having just read the thread on the RLC forum about Royal Warrants and LS & GC presentations. I have sent an e mail to SPVA complaints department with a list of errors. The nice desk Captain replied he would try and sort it for me. I won't hold my breath.