Number three kid is getting into hand loading and so I've been teaching him the basics, to get him started I said I would give him some stuff to get him going. Things like scales, uni-flow powder hopper, powder trickler, all basic stuff. I got all the stuff together and on inspection I noticed the metering screws for the hopper were a little rusty and it was hard to see the numbers on them.
I gave RCBS a call as I couldn't find them on their website, basically I was just looking for the part numbers in order to buy elsewhere as doing that is usually cheaper. Told the guy what I needed and asked if he had a part number for them. Not a problems say the guy, sending me out replacements free of charge. Asked me if there was anything else so I asked for the part numbers for the drop tubes, again same thing, sending two of each free of charge.
I have to say that over the years I've had any dealings with RCBS they have always stepped up and looked after me so kudos to them.
I gave RCBS a call as I couldn't find them on their website, basically I was just looking for the part numbers in order to buy elsewhere as doing that is usually cheaper. Told the guy what I needed and asked if he had a part number for them. Not a problems say the guy, sending me out replacements free of charge. Asked me if there was anything else so I asked for the part numbers for the drop tubes, again same thing, sending two of each free of charge.
I have to say that over the years I've had any dealings with RCBS they have always stepped up and looked after me so kudos to them.