Right, just been on the phone for the past 4 hours with the RBS. Basically within the account, I get free worldwide travel insurance. Now, here inlies the problem. As I currently don't reside permenantly in UK, (And haven't for the last 5 years) due to postings, this 'service' which I pay for I may add has been null and void. I only found this out as I double checked today as I am about to go on holiday next week. After trying to explain that I live on Soverign Base Land (BFC), I basically got fobbed off. One rant later, and telling them that other high street banks afford this to serving personnel, I now have had a phone call from my branch saying that I can cancel this account, however as I have a substancial loan with them my 'preferential' rates would then revert back to the normal ones. My question is this: Anyone else had this problem? And can anyone tell me a bank that would let me transfer a large loan across? Sorry for the rank but severly pi**ed off at the mo.