Position: Response team consultant, location: Canary wharf, london, salary: £22,000



A leading Financial Services related organisation are looking for a number of Response Team Consultants to join a new team based in London Docklands.
Your role will be to help resolve disputes between customers and financial service organisations, manage case loads and where necessary escalate to senior investigators.
Applicants must be able to demonstrate excellent customer service skills, be strong a communicator and have a polite, professional and patient manner.

Candidates with previous knowledge of the financial services and/or customer services are highly desirable however this is not essential as all successful applicants will run through a full training package prior to engagement.

This post requires all candidates to work a rotational shift pattern of 35/40 hours – Shift 8 am till 8 pm including some Saturdays.

For further details contact Paul Shortt 0203 021 3992



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