A 92-year-old woman was told she could not have her heating fixed until the engineer was given a police escort to her home on Sheffield's Manor estate. The Kier group, which does repair work on council housing, told Annie Tanton it was because their engineers had been stoned and assaulted on the estate. Kier apologised to Mrs Tanton but said it had a duty of care to its employees. An engineer later visited her home, accompanied by a police officer, and resolved the problem, it added. "I live on the Edge of the New Forest. Do you think Hants Constabulary will provide an escort for the pizza delivery guy incase he gets ambushed by a bunch of rampaging Grannies!!!