PAYD CATTERICK GARRISON

#1
Here in Catterick a brand new Junior Ranks Combined Cook House has been built to provide meals for 5 units, it is run by a contractor, but for some reason Core meals are no longer available.

I now have to pay £2.40 for a roast chicken dinner, when my troop Sgt can have the same meal(Core) in the Sgts Mess for £1.68 and his meal includes soup and dessert.

Can some one please tell me why this is being allowed to happen! The junior ranks appear to be getting ripped off by the contractor, but what a surpirise the Off's and SNCO's aren't.
 
#3
I was on a course at RAF Halton, they had the same situation there. No core meal was being offerd. Breakfast would cost me £2.80 :O
 
#4
There's a lot of this going on at the moment and it goes soemthing like this: The contractor that provides PAYD has turned round to the MOD and told them that what the MOD provides for a Core Meal is not a sufficient amount of food. A compromise reached by what would appear to be a growing number of units, is to look at what meals are actually being eaten and not eaten. E.G. Fri evening meal through to Monday Morning breakfast is rarely used, as a result, they are aggregating the cost of those meals not being used and pinning it on to the cost of daily meals that ARE used, so they can provide a better service. Much like the old ration roll swizz really.

Is it a swizz, IMO yes, but the contractor (ARAMARK or whatever they call themselves) are refusing to provide core meals on health grounds. I'm sure it is being dealt with at levels way beyond us ARRSErs and I hope we will have resolution soon :)
 
B

Biscuits_AB

Guest
#5
blackratcatterick said:
Here in Catterick a brand new Junior Ranks Combined Cook House has been built to provide meals for 5 units, it is run by a contractor, but for some reason Core meals are no longer available.

I now have to pay £2.40 for a roast chicken dinner, when my troop Sgt can have the same meal(Core) in the Sgts Mess for £1.68 and his meal includes soup and dessert.

Can some one please tell me why this is being allowed to happen! The junior ranks appear to be getting ripped off by the contractor, but what a surpirise the Off's and SNCO's aren't.
Ha ha!
 
#6
DesktopCommando said:
put this forward in Soldier Magazine to the Brig
Then he can write you a patronising response quoting lots and lots of sub paragraphs that no-one in their right mind is the slightest bit interested in to show that basically you're a gobby little man who should be grateful that you get food at all and should be taken out and flogged for damaging his chances of an executive directorship at Sodexho when he finally leaves his post as SO1 Patronising Replies in Soldier Mag.
 
#7
jimmys_best_mate said:
DesktopCommando said:
put this forward in Soldier Magazine to the Brig
Then he can write you a patronising response quoting lots and lots of sub paragraphs that no-one in their right mind is the slightest bit interested in to show that basically you're a gobby little man who should be grateful that you get food at all and should be taken out and flogged for damaging his chances of an executive directorship at Sodexho when he finally leaves his post as SO1 Patronising Replies in Soldier Mag.
How feckin true is that statement!!! You only have to read the latest issue of Soldier to see it. ha ha
 
#8
I think it was the August edition, some stripey asked for advice, im sure his response was "As a SNCO you should know better"
 
#9
Complain through your Chain of Command, RCWO, Pl/Tp Comd, Coy/Sqn Comd, BCWO, QM, anyone who will listen. The longer the Contractor get's away with ripping you off the longer they will do it. It needs to be stopped. Phone the Pay as You Dine Team (Catering Retail and Leisure) at the Defence Food services IPT in Bath and highlight it to them.
 
#10
The simple reason that Sodexo are not offering the Core meal is that ever since PAYD commenced, people have complained that the Core Meal is tosh and that it does not offer sufficient nutrition. However, I would hope if enough people complained that they wanted the Core Meal back on, they would possibly do it. That particular cookhouse is a massive white elephant as it has opened 12 months after the units moved into the SLAM, and many have therefore found themselves alternatives to eating in a cookhouse. I am far from a fan of Sodexo, but as a profit making company, it makes sound business sense to take the crap items off your menu.
 
#11
yellowbelly said:
The simple reason that Sodexo are not offering the Core meal is that ever since PAYD commenced, people have complained that the Core Meal is tosh and that it does not offer sufficient nutrition. However, I would hope if enough people complained that they wanted the Core Meal back on, they would possibly do it. That particular cookhouse is a massive white elephant as it has opened 12 months after the units moved into the SLAM, and many have therefore found themselves alternatives to eating in a cookhouse. I am far from a fan of Sodexo, but as a profit making company, it makes sound business sense to take the crap items off your menu.
If as you stated the crap had been taken off the menu and had been replaced with a better quality product, larger portion etc then I wouldnt be complaining, so I am going to write slowly so you can understand, "its the same food for a higher price"!
 
#12
blackratcatterick said:
yellowbelly said:
The simple reason that Sodexo are not offering the Core meal is that ever since PAYD commenced, people have complained that the Core Meal is tosh and that it does not offer sufficient nutrition. However, I would hope if enough people complained that they wanted the Core Meal back on, they would possibly do it. That particular cookhouse is a massive white elephant as it has opened 12 months after the units moved into the SLAM, and many have therefore found themselves alternatives to eating in a cookhouse. I am far from a fan of Sodexo, but as a profit making company, it makes sound business sense to take the crap items off your menu.
If as you stated the crap had been taken off the menu and had been replaced with a better quality product, larger portion etc then I wouldnt be complaining, so I am going to write slowly so you can understand, "its the same food for a higher price"!
I have not eaten in there so I have no idea. I am just saying that people complain about the Core Menu and that is why they have taken off the menu. If, as you say the same food is there for a higher price, then do you mean the Core Menu is still there, but is costing more?? If so, then get the RCWO involved.
 
#13
blackratcatterick said:
yellowbelly said:
The simple reason that Sodexo are not offering the Core meal is that ever since PAYD commenced, people have complained that the Core Meal is tosh and that it does not offer sufficient nutrition. However, I would hope if enough people complained that they wanted the Core Meal back on, they would possibly do it. That particular cookhouse is a massive white elephant as it has opened 12 months after the units moved into the SLAM, and many have therefore found themselves alternatives to eating in a cookhouse. I am far from a fan of Sodexo, but as a profit making company, it makes sound business sense to take the crap items off your menu.
If as you stated the crap had been taken off the menu and had been replaced with a better quality product, larger portion etc then I wouldnt be complaining, so I am going to write slowly so you can understand, "its the same food for a higher price"!
My Bold. Dont try and be a c0ck, ARRSE has enough of those already.

Have you spoken to the COC?

Have you attended a messing meeting? If not have some balls and turn up, you will be more than welcome if you have a genuine issue that needs resolving. Im sure there are plenty of other soldiers there who feel the same but need someone else to stand up!
 
B

Biscuits_AB

Guest
#14
GrumpyGit said:
Complain through your Chain of Command, RCWO, Pl/Tp Comd, Coy/Sqn Comd, BCWO, QM, anyone who will listen. The longer the Contractor get's away with ripping you off the longer they will do it. It needs to be stopped. Phone the Pay as You Dine Team (Catering Retail and Leisure) at the Defence Food services IPT in Bath and highlight it to them.
The Pay As You Dine Team (Catering, Retail & Leisure)??
 
#15
Chain of command should be able to address this matter - ideally although sometimes they are less than useful. I know of a few officers (mostly ex-rankers to be honest, but a few DE) who would think up some official way to sabotage such antics.
If they are unwilling or unable to help, then maybe more direct action may be useful. If nobody eat there at all then they might be willing to change their practices.
I am reminded of a case a few years back when a large number of AT's all decided to sign off en-mass, all on the same day. Strangely enough, their pay was very quickly re-banded from low to high. It does take a bit of organisation and subterfuge, but it is possible to by pass the machine.
 
#16
Ryder02 said:
Chain of command should be able to address this matter - ideally although sometimes they are less than useful. I know of a few officers (mostly ex-rankers to be honest, but a few DE) who would think up some official way to sabotage such antics.
If they are unwilling or unable to help, then maybe more direct action may be useful. If nobody eat there at all then they might be willing to change their practices.
I am reminded of a case a few years back when a large number of AT's all decided to sign off en-mass, all on the same day. Strangely enough, their pay was very quickly re-banded from low to high. It does take a bit of organisation and subterfuge, but it is possible to by pass the machine.
I agree if the soldiers didnt eat there then this might force the issue, but the nearest food oulets are a couple of miles away so the contractor has a captured audience of about 1400 single soldiers, the Chain of commands soloution for a soldiers who wants a core meal is to travel about 4 miles to the next camp that does provide core meals, not great if you dont have a car.
 
#17
Biscuits_AB said:
GrumpyGit said:
Complain through your Chain of Command, RCWO, Pl/Tp Comd, Coy/Sqn Comd, BCWO, QM, anyone who will listen. The longer the Contractor get's away with ripping you off the longer they will do it. It needs to be stopped. Phone the Pay as You Dine Team (Catering Retail and Leisure) at the Defence Food services IPT in Bath and highlight it to them.
The Pay As You Dine Team (Catering, Retail & Leisure)??


Aside from proving that you can copy correctly, your point is??
 
#18
yellowbelly said:
The simple reason that Sodexo are not offering the Core meal is that ever since PAYD commenced, people have complained that the Core Meal is tosh and that it does not offer sufficient nutrition. However, I would hope if enough people complained that they wanted the Core Meal back on, they would possibly do it. That particular cookhouse is a massive white elephant as it has opened 12 months after the units moved into the SLAM, and many have therefore found themselves alternatives to eating in a cookhouse. I am far from a fan of Sodexo, but as a profit making company, it makes sound business sense to take the crap items off your menu.
Surely it is not up to Sodexo whether or not they provide the "Core Meal", they are contracted to do so whether they like it or not. The bottom line is that the Core Meal MUST be available on offer.
 
#19
I thought that provision of core meals at each meal time was part of the PAYD contract that the various companies signed up to at each location. Is this not the case?

Everyone knew that the core meal was going to be a loss leader and that it would be subsidised by people that bought items from the retails menus.

I can't see how the contractor could justify withdrawing something that they are contractually obliged to provide.

As other people have said on here, speak to your chain of command and attend messing meetings.

Your first point of contact should be through the duty officer or BOS. They can speak to the catering warrant officer about this and also put it into their reports that are seen by the Adjutant.
 
#20
unfortunately the decision to remove the option of having a core meal was decided between the contractor and higher chain of command, I believe my CO would not have allowed this to happen if he had a choice.
 
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