As above Some people are aware that my husband and I have had an ongoing battle with PAX (Chartis Insurance UK), which has been ongoing for the past few years. Please see post 'Pax Breech of Contract...' for more information. Initially they were asking for a complete copy of his Medical File (F Med 4) which we've just had to ask the Med centre to re-call from Glasgow following him sitting the medical board a few weeks ago. Now PAX are insisting on having a full copy of his Personnel File ('P' file). Do you think this is normal? It doesn't seem right to me, for what is effectively, a civillian insurance company to insist on obtaining a copy of extremely personal and sensitive information. As PAX have previously 'mis-placed' my husband's file, the thought of handing over all of my husband's employment and deployment history is a tad daunting to say the least. In a nutshell, PAX are asking for all Med docs, Computer records, 'P' file, personal diary (he needs this to keep tabs on where he's supposed to be and when he's supposed to be there by way of a strategy recommended by his treating Neuropsychologist following his head injury). Is this normal practice for an insurance company or are PAX trying it on?