For those of you who are traveling often, whenever you stay at a hotel overseas are you usually required to present your passport to the reception staff when you check in? I had an incident in here a couple of weeks back that has escalated into a massive complaint. I had a group of French guys staying with us and when I asked for a passport (we record the number on the check-in invoice) they were adamant that it wasn't required and claimed they didn't have a passport. I spent a good twenty minutes arguing with them and trying to tell them that it was a legal requirement until one finally showed his. As far as I'm aware, I need to record the passport number of foreign guests. If they are UK residents then it is okay ("NO! I am French! Not UK!," said the lead Frog) and there is a weird aside for former commonwealth countries but even EU residents still have to show their passport. Thing is, I'm not sure if this is our company policy or an actual legal thing.