Rightly so, for whatever reason we didn't fulfill our part of the deal, but without knowing all the facts I can't really comment but if the postie is at fault he will be dealt with accordingly.I have, but I’d have preferred it to have been delivered as intended.
I'm sure he had time to go through the wagon looking for your parcel, having first checked. I sure he threw all the parcels in the back of wagon, no order.Expecting a parcel via dpd..... 2 streets away I catch the driver at 12:30 and he denies having one for me.... so, off Christmas shopping and 2 hours later I find I had missed the dpd driver at 13:15 hours.
You got a working phone number for DPD? All I got was a fücking bot when I rang to complain that the driver had just decided to chin off my delivery for today.WRT DPD the senior management respond REALLY well if you get all sweary.
As in guy with a van go back and f* deliver it.
Ask me how I know.
A quick update on the above, I hadn't heard anything so rang Samsung, they hadn't heard from DX and knew nothing of the situation, so sorterd out the replacement there and then. Rang DX to find out what happened with them notifying Samsung and they stated that it was my responsibility, even though the member of staff I spoke to said they would do it, all this idiot kept repeating was "ring Samsung and sort it out with them" although I'd already stated 4 times that I had and hhis rep had stated that they would. DX, I shit 'em!DX, what a bunch cnuts! Got an email on Monday stating that they'd be making a delivery of my free Samsung watch on Tuesday, they gave the opportunity to change days which I promptly did to Wednesday. I waited in all day for them, no show. Got on the phone to them this morning first thing to state my disapproval and got told I could pick it up from their depot in the Old Kent Rd if I wanted. Seeing as it's not far from me, I said I would and made arrangement to do so. Got to the depot to be told that they cant find the parcel anywhere and that they'd be referring it to the sender, Samsung, and if they found it in the meantime, they attempt to deliver tomorrow or the weekend which is a lot of good as I'm in Scotland for the rugby this weekend. What really pissed me off was receiving a text stating that they couldn't deliver it today, which I recieved as I walked through the depot door and never asked for!
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