Well done to all who received these awards - all well earned.
The RAF are particularly good at putting people forward for awards, pity the Army and RN aren't as good, or perhaps it's just an attitude within the two older services that they 'we're just doing their jobs', and no matter how well they did their jobs (or even went that extra mile), that it's just not cricket to expect a reward for it.
It maybe that attitudes at all levels of the chain of command need to be changed to give recognition to their people when it's due, and not constantly be expecting people to 'soldier on' regardless of circumstances.
The RAF seem to have the right idea, what does it hurt to write people up for an award in recognition of their service, it doesn't necessarily mean that they'll get the award, but it does show that their hard work and devotion has been noted and valued and an attempt to get it officially recognised has been made.
What's wrong with that? SSgt is the rank, CSgt is an appointment which is made automatically in infantry regiments. Using SSgt for infantry personnel may cause a little amusing annoyance, but is not wrong.
It does seem that the CoC has applied a tougher criteria to this batch of awards. I'm surprised that AEM Ping only received a MiD, in other battlegroups actions such as hers would have received an MC I would have thought.
To expose yourself to fire then deliberately place yourself between the enemy and the soldier you're treating takes a lot of courage. It would appear that her calmness under fire also inspired others to take up positions.