I've had to resort to my full screen crappy old lappy whilst the lovely pink one (fully un-virused up x 2) is getting fixed. For some reason, I've got Norton Anti-Virus installed on this one, and I can't get rid of the bastard thing. I keep getting "prompts" about every 3 minutes telling me that I have to upgrade or they will come round and kill the dog and burn my house down. How do I get rid of it? I tried googling Norton Anti-Virus Remover and clicked on the links and stuff, but it just laughed at me and froze everything and told me that "Microsoft Explorer thinks this link is a ****** and if you don't give it money it will kill your grandparents" then it closed all my windows down. A t-shirt of my dog having a shit to anyone who can help. Thanking you tar. Lady Dale of Snailsville.