For my sins now working in the Business Intelligence/IT side of the SNHS. My bold - abso-feckin-lutely. 14 Health Boards up here, all separate fiefdoms when it comes to IT systems and they can't talk to each other. Even for those boards who use the "same" systems, they're all configured differently so still can't communicate. I refer here to my large bold.
Then there's the "15th Board" - see my bold italicized. Public Health Scotland, staffed at senior level by mostly middle aged women (at least I think they are, as that annoying pronoun pish is in most of their email signature blocks, so it's she/they, he/it, her/us brain-bleed-causing crap while you try to work out who or what you'll be talking to that day, and watching your pronouns in case you offend someone enough to end up in HR-pokey)
PHS are the middle-man person between boards and Scot Gov, and by christ don't they feel the need to tell you that every chance they get. Even though most "requests" originate from AO civil serpents who are based somewhere near Holyrood, by the time the request has gone via PHS, to Board Chief execs, filtered down through the labyrinthine layers of Super Senior Managers, Senior Managers, Public Health Consultants, Edie on the WRVS coffee trolley, it'll end up on my desk. Usually with one day left to deadline, even though it left Holyrood 4 weeks ago.
Sorry...Boris, grrrrrr