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NHS: Stand up for yourself as a patient.

#1
Just had an issue with my local GP surgery, not for the first time trying to send me on a 12 mile round trip for an "urgent" ECG and blood tests
instructed to report tomorrow p.m. at a satellite surgery because that is where the speciialist nurse and a Dr will be tomorrow!

Refused the appointment on the grounds that i do not live there and need to be seen locally," can you get a taxi?" or someone to drive you, or drive yourself despite needing an "urgent" ECG.... no to all of above, why should i?
Telephoned the cardiac team at the hospital, one of them contacted the surgery and put an RPG up some ones arse, voila ECG in one hour at my clinic, unbelievable, had i been weaker willed, frail or vulnerable then i could have either said "sod it" and not botherd going at all, or paid out £20 in taxi fares and been messed around because it did not suit them to see me at my own clinic,but rather to suit their manning requirements at the time.

Three weeks ago i was asked to go a hospital in Peterborough, a round trip of 180 miles to have a biopsy taken from my lip, then return a fortnight later for the results, followed by another trip to remove the thought to be non malignant tissue.

I queried why Peterborough? "oh we have decided to reorganise our teams into specific areas" excellent so the NHS will be paying all of my travel costs etc then? After kicking up some shit, including e-mails to the nhs trust and my local mp, it suddenly turned out that there was a clinic in Boston with vacancies in a weeks time.
The point being that these cuts are being introduced without consultation with patients/GP
or even the staff at the specialised clinics, vulnerable patients are being put at risk, jobs are quietly being cut and unless we as patients stand our ground against this, then you or your kids, your older family members will be shunted around from Cornwall to Cumbria to suit the bean counters striving to achieve their targets and bonus's.

Rant over , but seriously concerned from Lincolnshire keeping the objections going locally.
 
#3
Or you could just be a little understanding and help ease the burden of a system that still delivers outstanding treatment for nothing. Your ranting either means that a technician either had to come over to you and leave other patients waiting or more likely, you got someone who wasn't qualified up on the rather elderly machine used and they already missed an inverted T that could have saved your life. Oh well, least you weren't put out. How's the missus Victor?
 
#4
revmodes said:
The point being that these cuts are being introduced without consultation with patients/GPS or even the staff at the specialised clinics,
Why should they consult GPS? Is that so the patients can use Satnav to get to the other clinics?

I think all defective people should be put down... it is much cheaper that way. No waiting lists and no uncertainty. Just boom, a claw hammer to the back of the head. Claw first.
 
#5
aye it's fanny on like.however as markingtime says the n.h.s. is envied across the world.if its such a **** on,you could always not bother and possibly die instead.
 
#6
So if your problem is with the gp surgery, why haven't you changed practices? drs are small business's and aren't technically part of the nhs - it'll be more apparent when gp commissioning comes in.
 

jarrod248

LE
Gallery Guru
#10
Or you could just be a little understanding and help ease the burden of a system that still delivers outstanding treatment for nothing. Your ranting either means that a technician either had to come over to you and leave other patients waiting or more likely, you got someone who wasn't qualified up on the rather elderly machine used and they already missed an inverted T that could have saved your life. Oh well, least you weren't put out. How's the missus Victor?
I'm always at the ready when things go wrong, now how does it go, turn the on switch await the valves warming up, chant 'Ride, Your, Green, Bike' and i'm sure i'll sort of remember what goes where.
The govt. told us we wanted the choice of providors, you can have appointments quicker if you are prepared to travel.
 
#11
I'm always at the ready when things go wrong, now how does it go, turn the on switch await the valves warming up, chant 'Ride, Your, Green, Bike' and i'm sure i'll sort of remember what goes where.
The govt. told us we wanted the choice of providors, you can have appointments quicker if you are prepared to travel.
aye i agree,however it doesn't really matter.i knew a bloke at work that got a warning letter for having a heart attack.******* belter.
 
#13
Or you could be a little understanding and help ease the burden of a system that still delivers outstanding treatment for nothing. Your ranting either means that a technician either had to come over to you and leave other patients waiting or more likely, you got someone who wasn't qualified up on the rather elderly machine used and they already missed an inverted T that could have saved your life. Oh well, least you weren't put out. How's the missus Victor?
Not for the first time you are talking through your arse!

If as you say it had left other patients waiting, how the hell could the tech and equipment be suddenly available 500 yards up the road on the same day?

So you want to be understanding about one of your family being shunted around at the whim of a receptionist instructed by her line manager to ignore the patients wishes and protect their budget.

Mine is a "super" practice with 15 Drs high tech building etc etc, with 3 satellite clinics in a 25 mile radius, there are no clapped out elderley machines, nor as another poster asked, is their a choice, one practice that's it.

Having been treated brilliantly for 2 serious illnesses by the NHS i have nothing but admiration for the people on the shop floor who are being treated like shit by the politicians and hired gun consultants.

The point is still ,that if you want it to remain a first class service then do not stand idly by and allow these cuts by stealth to go unremarked.
 
#14
Not for the first time you are talking through your arse!

If as you say it had left other patients waiting, how the hell could the tech and equipment suddenly be available in my own practice that day?

It is not a rant about
It was his day off?, day for paperwork, the tech/the kit needed calibration/maint, the kit was at your loc but the tech wasn't so they sacked the little old grannies appointment becasue you were spitting your dummy and throwing your teddy all around the waiting room...

Could be a myriad of possibilities.
 
#16
It was his day off?, day for paperwork, the tech/the kit needed calibration/maint, the kit was at your loc but the tech wasn't so they sacked the little old grannies appointment becasue you were spitting your dummy and throwing your teddy all around the waiting room...

Could be a myriad of possibilities.
Thanks of course never thought of that, remarkable then that the person who instigated my kicking up a fuss is a Prof of cardiology who had phoned me this morning with concerns over some blood results he had just received, he insisted that i have an ECG/bloods urgently at my surgery, when i called and told him of the travel and 24 hr delay he went ballistic, put the rocket up the bum, and stated that on far to many occassions his patients were being given the run around by administrators and bean counters.

Something seriously going wrong if a guy that senior in the system has to intervene over what should have been a fairly routine examination.
 

jarrod248

LE
Gallery Guru
#17
Thanks of course never thought of that, remarkable then that the person who instigated my kicking up a fuss is a Prof of cardiology who had phoned me this morning with concerns over some blood results he had just received, he insisted that i have an ECG/bloods urgently at my surgery, when i called and told him of the travel and 24 hr delay he went ballistic, put the rocket up the bum, and stated that on far to many occassions his patients were being given the run around by administrators and bean counters.

Something seriously going wrong if a guy that senior in the system has to intervene over what should have been a fairly routine examination.
Them know it alls are often the worst offenders, consultants are the same, always wanting uneccessary blood tests. It seems for some odd reason a Psychiatrist locally wanted HBA1C tests on all her patients - I told her they weren't diabetic and if she wanted the tests she'd better do it.
 
#18
Well for those who are interested. The attempts to transfer stroke treatment from Darlington Memorial by the use of smoke and mirrors, will be aired at Richmondshire District Council offices in Frenchgate on Thursday night at 6.30pm. This is part of the consultation process.

Call me a sceptic, however, I do recall what happened to the consultation procedure in relation to Cattericks DKMH.
 
#19
I must say I do feel sorry for the GP s.

My bloke wanted to be a Doctor, so he went to medical school.

If he'd wanted to run a business he'd have gone to business school.

The job of a doctor is to be able to spot the difference between flu and meningitis in a child at fifty paces.

Having the same facility with a spread sheet or a set of accounts is not the same thing at all but now they are expected to deploy a totally different set of skills that have nothing to do with the practice of medicine and which they never claimed to be any good at.

Hence when some outside systems consultant says 'this is how it's going to be' they don't have the time or the knowledge to go through it all line by line and either fight it or come up with an alternative.
 

jarrod248

LE
Gallery Guru
#20
I must say I do feel sorry for the GP s.

My bloke wanted to be a Doctor, so he went to medical school.

If he'd wanted to run a business he'd have gone to business school.

The job of a doctor is to be able to spot the difference between flu and meningitis in a child at fifty paces.

Having the same facility with a spread sheet or a set of accounts is not the same thing at all but now they are expected to deploy a totally different set of skills that have nothing to do with the practice of medicine and which they never claimed to be any good at.

Hence when some outside systems consultant says 'this is how it's going to be' they don't have the time or the knowledge to go through it all line by line and either fight it or come up with an alternative.
Most GP's I know are excellent at balancing practice and running a business. Practice managers are key to the success though as are good clinical staff.
 

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