So what is 'modern' about them, and do they actually provide any 'solutions'?

I have just had my first (2 day) experience of trying to get hold of them on the telephone, and still have had no answer to my messages......what a bunch of to* :twisted: :evil: :x :x ser%!
Its already being discussed here. Suffice to say, there is absolutely bugger all modern about their level of service.

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