Anyone out there had anything to do with this marvellous new organisation yet? Have had 2 problems with my quarter since they took over and they have proved completely inept both times. Currently sat in a house with no heating and hot water and only a couple of heaters to keep the gaff warm. Apparently someone might come round on Monday (if they can be arrsed) to see if we need a new boiler. Feel like going out and buying one myself and charging the thing to them... Boll*cks if you ask me.