MFO...12 Months wait????

Could anyone enlighten me as to why it could take upto 12 months for my MFO to get back to the UK from Iraq? When I asked at the QM's where I was billed for the contents, I was met by apathy and a shrug of the shoulders. 12 Months!!!!!!!!!! This makes the Post Office and Parcel Force look fantastic.
Was probably covered by a blanket in Iraq and used as a card table! True identity of the "card table" only being realised when it had to be tidied away for an Inspection . . .
They get put into ISO containers and shipped back once full. 12 months however, that's ridiculous! IIRC 6 weeks is the norm.
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