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Mess Bills by direct debit

#1
After having a drunken conversation at the bar the other night we wondered if any units pay mess bills by direct debit.

Our mess is run by those masters of trash - sodexho. They will not (find it too difficult) set up DD payments (it's not in the contract). Thye only take cheques or cash. Then they hold onto the money for 3 months before giving it back to the mess funds (it's in the contract). This enables them to earn lots of interest on the money until we get it back (it's probably in the contract). We also cannot have a bar tab or cash cheques at the bar (it's in the contract).

I can't understand why in this day and age subs can't paid by variable direct debit on the first of the month, and bar bills are settled by cash or cheque.
 
#2
Our mess is also run by Sodexho and they do take DD. We simply fill in a form and it's sent to a civvy treasurer via mess manager. Only sting in the tail is a 20p surcharge every month.
 
B

Biscuits_AB

Guest
#3
Sodhexo...........c*nts.

I asked on another thread but I'm too damned lazy to go searching for the response, but will NAAFI be taking over the Messes? Surely with their 'get rid of the competition' attitude which accompanies PAYD, they must have shown an interest in expanding into the Mess and getting shot of Sodexho and it's trained monkeys who operate our Messes in the UK?

Does anyone have the answer?
 
#4
Interesting answers. Cheers guys. I'll pursue the matter further ref DD with the local manager monkey. If NAAFI did take over, I'm sure they would just give the current employees a different uniform, as happened when Eurest lost out to Sodexho at out place.
 
#5
Seme Bordon the Reme School of Excellence (if getting Tiffies caught by Journo scams count as worthy) certainly used to take it via Direct Debit. You only have poor old Mess Manageress to blame and pick up extras for late payment (She was a really crap Guard Commander tho'!)
 
#8
Biscuits_AB said:
Sodhexo...........c*nts...
...getting shot of Sodexho and it's trained monkeys who operate our Messes in the UK?...
I didn't realise they were trained.

There should be a scheme where Sodhexo are fined for any breaches in contract or unacceptable service.

If the scumbag serving your meal looks like he hasn't had a wash in six months log it.
If the meal is sh1te log it.
At the end of the month take a look at your log. Say a fiver for each entry.

Why not make a log yourself GM. Then present it to the mess Manager/ess at the end of the month and mention that you are going to send these logs to her employers. Write a brief covering letter (an aggressive one would be best explaining the idea and exactly how sh1t you think they are.)

You are paying for the food and service so it should be up to scratch. Sodhexo take the p1ss.
 
#9
When the contracts are written allowance is made for the 'removal' of contractors employees who do not come up to scratch. My adivce would be to make any complaints through the correct channels (PMC etc) and the Presiding Member can ask for the removal of individual employees.

As for the 'holding back' of funds by the contractor. Once the bills are raised the money should be handed over to the unit/mess etc. If this is not done then they are in breach of contract. Again this should be reported through the correct channels and action taken.
 
#10
Door_Bundle_Mk2 said:
Our mess is also run by Sodexho and they do take DD. We simply fill in a form and it's sent to a civvy treasurer via mess manager. Only sting in the tail is a 20p surcharge every month.
DBM how do they justify a surcharge, my mess were going to reduce it for DD aters until it was pointed out that it is not allowed, neither was a surcharge to those who did.
 
#11
I remember the misfortune i had being in a Sodexho mess a few years back. They owed us so much money that we didnt have enough in the kitty to cover some routine bills. The problem was that there was only 1 person in their organisation who was authorised to sign a cheque for the amount, and they were unavailable. They were truely terrible. The're also responsible for the shove 3 courses down your neck as quickly as possible culture that we are now in, just to avoid staff costs which are cripling.

My current mess is managed by MITIE, i'm asured there not walts, and they take direct debits, cash cheques and do bar chits. So far we've had no problems with them.

Point of interest, did anyone see the undercover documentary of hospital cleaning services that were managed by sodexho? Kind of revealed them for what they are, a bunch of cnuts. And their french. Nuff said.

Boney
 
#12
boelynbulldog said:
Door_Bundle_Mk2 said:
Our mess is also run by Sodexho and they do take DD. We simply fill in a form and it's sent to a civvy treasurer via mess manager. Only sting in the tail is a 20p surcharge every month.
DBM how do they justify a surcharge, my mess were going to reduce it for DD aters until it was pointed out that it is not allowed, neither was a surcharge to those who did.
Not sure what the justification is. Surcharge was stipulated on the form and brought up during mess meeting by the badge. Not a loved system but it is handy especially as we're quite busy and OOB a lot. Means we can forget about writing cheques and worrying about extras for not paying mess bills.
 
#13
RTR Cpl's mess in Germany had the option of paying by direct debit, I believe seniors did as well. Worked great untill they F*£^"d up your mess bills and you had to be re-imbursed, or go back and pay more..
 
#15
How easy is it for bills to be paid by standing order, would I just need the sort code of my mess.

Is it easy for the treasurer to administer a system like this?

I always forget my cheque book, seems a bit out of date, only use them for mess and milkman bills.
 
#16
extankie said:
RTR Cpl's mess in Germany had the option of paying by direct debit, I believe seniors did as well. Worked great untill they F*£^"d up your mess bills and you had to be re-imbursed, or go back and pay more..
I'm in that very situation now. Was overcharged from January whilst on ops. Now owed about £100 and trying to get it is harder than doing the fan dance using only my eyelids for propulsion. Cnuts the lot of them.

As for the direct debit bollocks and it's easier than getting extras over leave for non payment? BOLLOCKS! I've still picked up 2 AND I've (over) paid.
 
#17
My Mess (in the Shot old depot of the RCT) is run by Sodexo and they refuse to even investigate the possibility of DD but are quick to get on to the badgeman as soon as you are 1 minute late in paying - even when you are on a tour of the sandpit. i got back from Telic 1, after being assured that I would only be paying subs to find 7 months of full bills waiting. Glorious. However I was in NI for a court case last year, for 3 days, staying In AAC mess in Aldergrove and was offered the chance to set up DD for this short period. Sodexo get up off your fat arses and give us the service we deserve and pay for. Or failing that give us back our mess - we've earned the right to be there, You have'nt, YET.
 
#18
General Melchett said:
Our mess is run by those masters of trash - sodexho. They will not (find it too difficult) set up DD payments (it's not in the contract). Thye only take cheques or cash. Then they hold onto the money for 3 months before giving it back to the mess funds (it's in the contract). This enables them to earn lots of interest on the money until we get it back (it's probably in the contract).
If the contract is like most others, the reason they keep the money for 3 months is to allow for late payers. Sodexho will retain debts for 3 months as well before passing them to the Mess / Regt. As such, if you pay on time, it appears that Sodexho do well but if you are a load of late payers, you get them to carry then can for 3 months.

We also looked into DD for Mess Bills but because our contractor had a business banking account, the cost was too much and so we did not bother.
 
#19
I worked at an RAF station for a while once on a joint unit. Setting up a direct debit for the mess was as easy as phoning the civvy in charge and getting him to send you a form. So it can be done.

IMHO the MoD needs to extract cranium from parts south and employ some competent staff to negotiate mess contracts - one of the conditions attached should be the option for DD payments for mess members, timescales for refunds etc. If they default then penalty payments apply. They only treat us badly because the contracts are negotiated and administered by morons - or to give them the benefit of the doubt, staff wholly ignorant of their job. Lord knows industry gets it wrong often enough but usually only once ...
 

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