Mandatory servicing?

Discussion in 'Cars, Bikes 'n AFVs' started by Victorian_Major, Jan 1, 2008.

Welcome to the Army Rumour Service, ARRSE

The UK's largest and busiest UNofficial military website.

The heart of the site is the forum area, including:

  1. Hello collected wisdom of motorheads...

    Mrs V_M owns and drives a rather fetching Polo. Having grown up with the cars and armed with a Haines manual I rather fancy that I can service the thing quite well. Well beyond its warranty, I take it to a local garage if it needs repairs and of course, for the MoT.

    However, Mrs V_M's employer is stipulating that the car must be serviced by a garage as a condition of her being able to make mileage claims.

    This sounds unenforcable to me. The MoT is the arbiter of roadworthiness and the car is of course insured. May I politely tell her employer to poke it?
  2. Sounds very ropey to me, unless she works for a Volkswagen Garage??

    Servicing is only mandatory if you want to keep your warranty, once it's ran out you can do what you want I would have thought.
  3. Grownup_Rafbrat

    Grownup_Rafbrat LE Book Reviewer Good Egg (charities)

    What are the mileage claims to cover?

    If it's not just petrol, but includes an element to cover servicing, that might explain the stipulation.

    No idea really, just guesswork, but it seems plausible.
  4. Not a motorhead but having worked in an investigations team - essentially the employer is now considered as responsible (under H&S) for the car being roadworthy while it is being used on their business (as defined by them paying for the mileage claim). They can be sued by you / her / a third party if Mrs V_M's car is involved in an accident. They (or their lawyers) will have decided that the best way they can minimise their liability (arsse-covering 'not my fault, guv') is to insist that the car is properly serviced (i.e. by some spotty teenager with a semi-pr0n mag in one hand but corporate liability insurance) as opposed to your good, competent and motivated ('tis your wife driving, after all) self.

    You may, Sir, of course. And, equally, they may refuse to pay Mrs V_M's mileage claims. You may consider yourself blessed that they did not require it serviced by a main dealer (as did a previous employer of mine.)
  5. ugly

    ugly LE Moderator

    This links somehow to the enforcement of warranties in the UK for new and used cars. The EU stated it is unlawful to declae a warranty void if the car isnt serviced at a main dealers as in the company she bought it from. You could get round this and decide to go into business as a sole trader servicing your own vehicles. If you are worried about liability then you can register as a company limited by liability.
    I suspect that the employer is a t1t of the medium order and will be unable to enforce this. None of my clients refuse my mileage claims or require me to have my vehicle serviced. The MOT is valid for 1 year from date of issue but is effectively invalid should the vehicle deteriorate within that year!
    Tell the employer to provide a vehicle themselves unless of course they are paying an allowance which covers servicing (this I doubt).
  6. She commutes in the car but does not claim for this - only the miles from her place of work to customer sites and back. I expect that there is a petrol refund and a factoring for depreciation as a result of those miles (i.e. wear and tear).

    I still can't see the link between being paid for servicing the car and being instructed to do it at a dealer/garage. Even though my labour is free I still need to buy cam belts, bulbs, oil, brake discs etc.

    Does MMA explicitly include a servicing payment bearing in mind that duty travel all uses up miles between expensive servicing intervals?

    Thanks for the replies chaps.
  7. ugly

    ugly LE Moderator

    I'd say chance it, surely its an issue between her and her insurance company than the employer!
  8. This is a separate issue from the warranty/servicing issue whereby a manufacturer can no longer declare a warranty invalid if servicing to their guidelines has been carried out by a non-franchised but bona-fide service outlet.

    If you are an employee (not contractor, sub-contractor etc) in receipt of a cash allowance/mileage allowance then the employer is held to be liable if something nasty happens when you're driving on their business. So if your vehicle has been serviced by a pukka repair/servicing business (the criteria often used is that they must be VAT registered) then the liability for the incident can be shifted onto them.

    TBF if the car is fairly modern then the hassle of DIY servicing without the diagnostic kit pretty much outweighs the saving. Most areas have good VW specialists as VW main dealer prices are a bit high - as long as they're VAT reg'd you should be OK and they will have access to all the gubbins.
  9. I would say that if they don't give her the mileage allowance, then don't go to customer sites in her car, rent one and charge it to the company!

    I've had company cars, and currently get a reduced mileage allowance, and an annual car allowance. There are rules I have to stand by to get the car allowance, but these were made known to me prior to entering the scheme.

    If the arsse coverers your good lady works for have now changed the rules, she is free to change her side of the (probably unwritten) agreement by withdrawing the use of her car for company purposes.