Mail Scam

#1
Has anyone else had stuff come through the post saying if you don't want it return it by ringing an 0870 number (which can be used by companies to generate additional revenue).

Had some encyclopedias come through the door from the Folio society, I didn't want them, didnt want my tidy house cluttered up with sh!t so left them in the back garden where I keep my building supplies.

Although I did wrap a rubble sack round them, no doubt they are probably pretty water damaged by now but I really don't give a f*ck seeing as I never asked to baby sit some crappy books.

I have since had several letters from the "debt recovery manager" talking about my order and threataining me with legal action, can they really have any grounds for legal action?

Since I am neither a member nor ever expressed an interest in any mail order books or signed any sort of contract.

My attitude is if they want the books they can come and fetch them themselves without expecting me to pay them for the phone call for something I didn't ask for, it's not my responsibility, that's fair enough isnt it?

BTW these 0870 numbers are only about 60p a minute so the most it's gonna cost is about two quid but that's not the point is it.
 
#2
£2? and the rest, its bound to be a recording of someone welcoming you to the company, giving out is website details, then about 6 options, followed by more options, probably about 5 minutes by the time a human comes on the line.
 
#3
mark1234 said:
Has anyone else had stuff come through the post saying if you don't want it return it by ringing an 0870 number (which can be used by companies to generate additional revenue).

Had some encyclopedias come through the door from the Folio society, I didn't want them, didnt want my tidy house cluttered up with sh!t so left them in the back garden where I keep my building supplies.

Although I did wrap a rubble sack round them, no doubt they are probably pretty water damaged by now but I really don't give a f*ck seeing as I never asked to baby sit some crappy books.

I have since had several letters from the "debt recovery manager" talking about my order and threataining me with legal action, can they really have any grounds for legal action?

Since I am neither a member nor ever expressed an interest in any mail order books or signed any sort of contract.

My attitude is if they want the books they can come and fetch them themselves without expecting me to pay them for the phone call for something I didn't ask for, it's not my responsibility, that's fair enough isnt it?

BTW these 0870 numbers are only about 60p a minute so the most it's gonna cost is about two quid but that's not the point is it.
This has happened to me.

Don't pay up whatever you do or send the books back.

Write back to them with a letter or when they call simply say that as they sent you sent the books unsolicited and with no request from yourself you binned them.

Let them take you to court. Trust me it wont ever happen, and if they are stupid enough to do it, you, your lawyer and the magistrate will laugh them straight back out and down the road.

Insure you are polite at all times with them but be firm. Also if you enter any written correspondence with them you must put the words "WITHOUT PREJUDICE" before the main content of your letter (Legalese to stop them using the letter against you in a court).
 
#5
Layman's answer

Unsolicited Goods Act
It is illegal for a trader to threaten you for payment of goods that you have not ordered. It is this Act which protects you.

If you receive unsolicited goods, then you can:

Keep them for six months before disposing of them
Contact the seller and tell them about delivery. The retailer then has one month to recover the goods.
Always keep a note of all communication with the trader.

see link below...........

http://www.moneymatterstome.co.uk/8-Consumer-rights-responsibilities/Sub1/BuyingGoods-AdditionalRights.htm


More long winded techy answer see link below........

http://www.statutelaw.gov.uk/content.aspx?LegType=All+Primary&PageNumber=55&NavFrom=2&parentActiveTextDocId=1366984&ActiveTextDocId=1366984&filesize=38108

PoGs
www.pocketcomms.co.uk
 
#6
soldier.a said:
mark1234 said:
Has anyone else had stuff come through the post saying if you don't want it return it by ringing an 0870 number (which can be used by companies to generate additional revenue).

Had some encyclopedias come through the door from the Folio society, I didn't want them, didnt want my tidy house cluttered up with sh!t so left them in the back garden where I keep my building supplies.

Although I did wrap a rubble sack round them, no doubt they are probably pretty water damaged by now but I really don't give a f*ck seeing as I never asked to baby sit some crappy books.

I have since had several letters from the "debt recovery manager" talking about my order and threataining me with legal action, can they really have any grounds for legal action?

Since I am neither a member nor ever expressed an interest in any mail order books or signed any sort of contract.

My attitude is if they want the books they can come and fetch them themselves without expecting me to pay them for the phone call for something I didn't ask for, it's not my responsibility, that's fair enough isnt it?

BTW these 0870 numbers are only about 60p a minute so the most it's gonna cost is about two quid but that's not the point is it.
This has happened to me.

Don't pay up whatever you do or send the books back.

Write back to them with a letter or when they call simply say that as they sent you sent the books unsolicited and with no request from yourself you binned them.

Let them take you to court. Trust me it wont ever happen, and if they are stupid enough to do it, you, your lawyer and the magistrate will laugh them straight back out and down the road.

Insure you are polite at all times with them but be firm. Also if you enter any written correspondence with them you must put the words "WITHOUT PREJUDICE" before the main content of your letter (Legalese to stop them using the letter against you in a court).
That's pretty much what I thought.

Was it the same company, and how did it work out in the end, did they just stop bothering you?
 
#8
Just keep the goods, they are yours if someone sends unsolicited items

Here you go:
General information about junk mail and mailshots

Unsolicited Goods & Junk Mail

Have You Received Goods Which You Did Not Request?
These items are called Unsolicited Goods.

What are your rights?

Under the Distance Selling Regulations which came into force on 1st November 2000 it is an offence to demand payment for goods known to be unsolicited, in other words they were send to a person without any prior request made by them or on their behalf.
If you receive goods in these circumstances you may retain them as an unconditional gift and you don't have to pay for or return goods sent to you that you did not request. They belong to you.

If you receive a demand for payment please contact Trading Standards.
Source: LINK

And

It is widely thought that if you receive unsolicited goods which are addressed to you, followed by a demand for payment for the goods, you are required to return the goods or make them available to be collected. This is not the case. The law was changed from 1 November 2000. Prior to that time, you were required to give notice to the sender, requiring them to collect the goods within 30 days, or otherwise to wait for 6 months, before being able to treat the goods as your own property. As the law stands now, you have no obligation to return unsolicited items or to pay for them and can treat them as your property on receipt. Under the Unconditional Goods and Services Act 1971, as amended, it is an offence for anyone to send unsolicited goods and then to demand payment for them, or to demand payment for an unsolicited entry in a trade directory.
Source: LINK
 
#9
Thankyou for the advice everyone.

As regards this six month thing, am I to understand that if you dispose of them before this time you are breaking the law?

I wonder if leaving them outside for foxes and cats to lag on counts as disposing of them?
 
#10
You should write to the company and tell them that the books arrived unsolicited and you do not want them. You may then notify them that you will charge them a storage fee until they are collected. This soon gets a response, if only that they tell you to keep them.
 
#11
DemsMaShoes said:
You should write to the company and tell them that the books arrived unsolicited and you do not want them. You may then notify them that you will charge them a storage fee until they are collected. This soon gets a response, if only that they tell you to keep them.
Hadn't thought of that, that's a damn good idea. :D
 
#12
mark1234 said:
That's pretty much what I thought.

Was it the same company, and how did it work out in the end, did they just stop bothering you?
I told them as much on the phone and it kind of flabbergasted them for a second or two, they put me on hold for a few seconds and said they would call me back. They never did.

The law is very clear and these scamming bastards work on the presumption you won't know it. Don't worry about any legal threats. You'll own their arrse in any courtroom.
 

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