I provided my council tax bills to enable me to claim GYH pay from sept 07, i have been chasing this for the past 3 months whilst i have been away on course, i have today been informed that the originals( which i was requested to provide) have now been lost, i also add that when i re-enlisted into the army the admin office also lost my P45 from my previous employer, i personnally think this is gross negligence on there part and i also assume the army are not exempt from data protection laws which surely means they must take every precaution to not lose personal documents. What can i do about this as it will be me who has to chase around trying to get new copies to get the allowance paid? is there anyone i can make a formal comlaint to?