Read this in a forum today My father worked for a GM subsidiary during the 1950s when one of the really hardboiled auto execs in that era had such low tolerance for people whining about problems, he handed out specially printed cards which read (I seem to recall that this is the exact wording): Your story has touched my heart. Never have I met anyone with more problems than you. Please accept this card as a token of my sincere sympathy. The auto exec didn't say a word, just handed the card. Didn't win him many friends, but did discourage people from complaining about anything when he was around. Perhaps the time has returned for reprinting and issue of such cards? I always visualised the term "hacking it" as a penguin all hunched up with snow up to its chin and in a blizzard. Maybe more of us should adopt that stance instead of moaning about anything and everything. We all need to "hack it"