Let army show you how to lead

#1
http://www.timesonline.co.uk/newspaper/0,,176-1985659,00.html

IDG’s Bob Jones, the programme director, believes the army’s constant use of feedback and striving for excellence can teach the commercial world valuable lessons.

“In business — as in combat — change is constant,” he said. “So how do you energise people in constantly turbulent times and get them to go that extra mile? Many see middle managers as a cynical dead hand on an organisation.

“Wrong. They are often sources of untapped potential and their experience can build a springboard for high performance. We reinforce the military notion of ‘that’ll do won’t do’ by encouraging people to adopt the army culture of continuous improvement based on regular post-action reviews.”

Is it working? Last month the programme was named most innovative training initiative at the Institute of Financial Services / Deloitte Awards, partly for its measurable returns.

Surely Sabre should be all over this like a rash?

msr
 

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