Less than a fortnight ago, I bought a plasma tv from Curry's, only a small one; 22" to be precise, with a built in DVD player. I've only played 4 dvd's and the motor's gone, meaning that I can't eject the DVD. I phoned the store to be met with total indifference. They refuse to send out someone to repair it because it's less than 24". They said I could take it into the store tomorrow, and they'd exchange it, as long as I had the manual and leads that came with it. I explained that I'd removed the box and packaging and they said that that wouldn't be a problem as long as I had the manual and leads. The problem is that they don't have the same model in stock, and the nearest store that does is about 50 miles away. I asked whether they could get it sent up and they said no, that Curry's doesn't do that. The next model up from mine is an extra 50 quid, not much I know, but I don't see why I should be being made to buy something more expensive than my original purchase. Now my question is, even though I don't have the packaging, but do have everything else, and the item is faulty and well within the guarantee, do I have the right to tell them to fcuk off and demand a refund and go and buy elsewhere??