I have just endured a 3 day mandatory residential trg course with the most irritating aussie bird instructing me. So many new words that mean nothing and I mean it I wrote loads down and ran them through a Thesaurus. Not one had any meaning. Worst thing is as a technical expert (my boss' words) I have no staff reporting to me so the 3 days was wasted. So at the end when she asked what we got from the course I resisted the urge to say "feck all!" instead I explained that whilst the course was on no use whatsoever to me in my job, I now know where my Boss gets his buzzwords and bull from and will now use them to wind him up! I ask you, situational leadership, congruent, self actualisation, Silos, ephemeral contextagreement frame, deconstructive, Ego states. I ran the list of with the no thesaurus reference next to each wordc and a request that we remember the Crystal charter mark for plain english that the company was awarded 4 years ago and see if we still deserved it? Maybe putting the sheet on the instructors desk was a bad move but what to do on a course with no test, video clips from the apprentice, long speeches about the importance of big brother and the rest of the class either being so in line or completely "I love to empathise with my team!" If I was more lucid I could have vomited! What a waste of money!